Safelite AutoGlass

Reviews

• DH

  David Hicks

  3 days ago
  4.0
  The installer, Abel, was excellent and friendly. The installation was quicker than I expected. The only issue I had was when my appointment was scheduled, my glass wasn't delivered I was told they would call when it came in. However, after waiting 3 days, I called to inquire and they said it was there and I could get it installed the next day. Don't know who dropped the ball but I was pleased with the service and quality of work.
• KP

  Kydada Pickens

  3 days ago
  5.0
  Scheduling the appointment was a breeze. The representative was very pleasant and polite. My technician Aaron was EXCELLENT!! He communicated with me via when he would arrive until he did. He worked very efficiently. A job well done.
• LT

  Lorah Tout

  May 7, 2026
  2.0
  I would give 5 stars for Dylan because he did a great job. However, Safelite customer service with this place is awful. I was set to have the windshield put in on Aprill 27. I took half a day off work to ensure I was home for it due to the timeframe they gave me. The date and time were confirmed multiple times with me. To include the day of. No one ever showed up. No one called me. No one emailed me. No. One. Showed. Up. The company never reached out to reschedule, the company never bothered to contact me to tell me that the person they scheduled me with was not working on the 27th. So I not only had to pay over 400$ for a windshield but I lost a half day of work to boot. So I rescheduled for May 1st. They were nice enough to give me a free set of windshield wipers... yeah. I saved a whole 20 bucks, right. Well with their mark up on product I saved a whole 40, but who's counting. Now I've lost 8 hours of work because I had to take another half day off work. I've paid over 400$ for a windshield, lost a days work which is another 300$ and it was their mistake for scheduling me on a day that the tech was not even working to begin with. So while Dylan was amazing, polite and professional. This safelite in Greensboro, is one of the worst I have ever dealt with when it comes to professionalism, scheduling and time.
• DK

  Dawn Kilby

  May 1, 2026
  5.0
  My review is going out to my technician Sam. Kept in touch with us to let us know when she was coming and had an amazing personality. She also did a great job putting our windshield in. She definitely knows what she is doing. If you ever have to use Safelite for a new windshield ask for Samantha. Safelite on Wendover Ave.
• RI

  Robbie IgotPink

  May 1, 2026
  5.0
  For a ding in my windshield, Safelite was contacted, it was easy to schedule service. Juan was tech assigned to perform repair and he provided professional and friendly service. He also completed the repair and I am satisfied. Insurance covered repair cost.

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