Enterprise Rent-A-Car

Reviews

• MJ

  Mary Johnson

  Jun 20, 2026
  5.0
  The staff was very accommodating and helpful I will definitely recommend enterprise to family members and friends
• CL

  CloudNinja LLC

  Jun 6, 2026
  5.0
  These people are so nice and work their butts off. Love the service.
• DD

  DomissULove

  Jun 1, 2026
  5.0
  From the moment Tatyana picked me up, her outstanding professionalism set the tone for a seamless experience. She ensured every step of my car rental process—from arrival to registration—was handled efficiently and courteously. I truly appreciated her attention to detail and commitment to making everything run smoothly. This level of service made my rental experience both enjoyable and stress-free.
• RG

  Ramiro Guzmán

  May 28, 2026
  5.0
  If I could give this place 100 stars, I absolutely would — especially because of Tonya. She literally saved a trip that was costing me thousands of dollars at the very last minute. I had reservations with 5 other Enterprise locations and every single one of them failed me. I came in on a Saturday, stressed and honestly losing hope, and Tonya did everything possible to make sure I left with a vehicle. They were already closing, and she promised me she would stay later to wait for me — and she kept her word. THIS is the kind of customer service people deserve. She was kind, professional, understanding, and truly went above and beyond to help me. I loved my experience here and I would absolutely use this location again without hesitation. I recommend this place 100%. Thank you again, Tonya, for turning such a stressful situation into an amazing experience!
• TK

  Tuijunia Keech

  May 10, 2026
  1.0
  I was involved in an accident where I was not at fault on 4/26/26, their insurance company set up for me to get a rental finally on 5/7/26. I called Enterprise to set up reservation for 5/9/26 because that was the only next available date they had. I have been without a car for going on 3 weeks now. I went into enterprise on 5/9/26 and the first thing the girl at the front desk said to me was they are very limited than she stated she had to step away and call her manager. After speaking with her manager she finally asked for my DL and then stated she need proof of address. After that she continue asking a lot of personal questions along with needing references. I gave her all information that was needed and then she states she needs my housing lease agreement. I explained to her that when I called and reserved I was told to bring DL, Proof of insurance and $50 deposit which I had. I caught a ride there and lived 30 minutes away and gas prices are extremely high. Her manager finally shows up and states that they will not be putting me in a vehicle and they also removed my reservation so I was unable to pick up a vehicle at another location. I walked out literally in tears and been crying all weekend due to not being able to attend my nephew graduation and not being able to celebrate Mother’s Day with my children. The only reason I could think of why they treated me that way is because I was black. The treatment was horrible, the customer service was terrible, and it is sad how people get away with treating customers poorly. Being involved in an accident that was not my fault and having to go through all of this to get a rental and still not have a rental today has caused so much stress.

Frequently Asked Questions About Enterprise Rent-A-Car