Bells Fork Truck and Auto Service

Reviews

• SH

  Sebas H

  Sep 23, 2026
  4.0
  I purchased a 2017 Ram 1500 from this dealership about four months ago, and I have had problems with it from the very first day. Shortly after purchasing the truck, I started experiencing serious transmission and engine problems. I brought it back to the dealership, and they kept it for about a week. When I got it back, the problems were still there. In fact, the truck was overheating, and it appeared that the check engine light had simply been covered up rather than the underlying problem being properly diagnosed and repaired. I brought the truck back to them numerous times because the problems continued. Eventually, they decided to replace the engine. That process took approximately a month. After that, they contacted me and told me I needed to pay around $3,000 for a new transmission. At that point, I told them I no longer wanted the truck because I had already spent months dealing with problems that existed from the beginning. They then changed their position and told me that the transmission was actually fine and that the problem was supposedly caused by the truck’s computer (PCM). Now, another month has passed, and I still don’t have my truck. I have been told that the new PCM has been installed but cannot be programmed because their programming system/servers are supposedly down nationwide. I have been waiting for weeks with no clear solution or completion date. At this point, I have owned this truck for four months and have spent most of that time without being able to use it. The explanations keep changing, the repairs have taken an unreasonable amount of time, and I still don’t know what other problems I may discover once I finally get the truck back. This has been an extremely frustrating experience. I expected the dealership to properly diagnose and repair the vehicle, but instead I have spent four months going back and forth without a reliable truck or a clear resolution. Based on my experience, I would strongly recommend that anyone considering purchasing a vehicle here have it thoroughly inspected by an independent mechanic before completing the purchase.
• BC

  Brandon C

  Sep 13, 2026
  5.0
  I've used them for vehicle service and maintenance on more than one occasion for multiple vehicles. Sherry and her team in the service department are friendly, knowledgeable, and quick to take care of your needs. Honesty is the best policy and that's what you get from this service department.
• JJ

  J J

  Aug 13, 2026
  2.0
  I bought a car from Doug Henry and while driving it we noticed a few issues wrong w it and Doug Henry agreed to have them fixed and told me to go to bells fork FOUR weeks ago. I went and they kept my car from 9:30a-5p and said they’d fixed the AC and the brake light but as they were backing it out we noticed that both break lights were out now. They rigged it up and told me they had to order a new windshield fluid reservoir and sockets for the tail lights and said they’d order it and call me and it’s been a month and I’ve called and left many voicemails and they have not called me back and haven’t fixed what was supposed to be fixed. Idk if it was Doug Henry telling them not to fix it but either way,the lack of communication is what I’m upset about. I am not happy with how things have played out and I wish they would’ve handled it more professionally.
• EB

  Eddie Bryant

  Aug 13, 2026
  5.0
  Great place to have any of your vehicles worked on. They have excellent customer service, an awesome service department (Sherry is amazing), very fair pricing, honest work, and they stand behind it. Thank you all at Bells Fork Truck and Auto Service.
• LB

  Lance Bellah

  May 19, 2026
  5.0
  Great experience made sure I was taken care of and got me right on a sierra