JA
Jeanine Arabia
6 days ago
Great Service!
Had a great experience getting my oil changed! The service was quick, the staff was friendly, and Jon, Terrance, and DJ were all very helpful. They took the time to explain the process. As a girl who doesn’t know much about cars, I really appreciated them making everything easy to understand without making me feel overwhelmed. Definitely a plus! Great service and great people—I’ll definitely be coming back! ⭐️⭐️⭐️⭐️⭐️
DH
Detra Hopkins
Aug 14, 2026
The young men worked excellently in unison to provide a seamless experience during my most recent visit. The technicians went above and beyond to ensure that my car was safe and ready to drive. I will definitely visit this location again.
AT
Anthony Thatch
Aug 13, 2026
My wife was running a little behind trying to get our vehicle inspected, but Elizabeth “Liz” took her in right before closing.
In today’s time that’s not very often. And not only did she take her in but she served her with a most pleasant attitude.
Outstanding job Liz.
KH
Kaitlyn Hazelwood
Aug 8, 2026
went to Express Oil Change on Battleground today to get my oil changed, and unfortunately, I was very disappointed with the service. After leaving, I discovered that they had not put my air filter back on correctly. This could have caused serious problems with my vehicle and potentially put me and my car in danger. Something as important as properly putting everything back together after a service should not be overlooked.
On top of that, I specifically asked about any available coupons or discounts before paying, and I was told they didn’t have any available at the time. After I paid, I went on their website myself and found a coupon that could have been used. I feel like I should have been made aware of that, especially since I directly asked.
I understand that mistakes can happen, but when it comes to working on someone’s vehicle, these kinds of mistakes can have serious consequences. Between the improperly installed air filter and the lack of transparency about the coupon, I left feeling very disappointed. I definitely expected better and will think twice before returning.
Ive been going here for years but im about to stop going because of the customer service. The manager over this location was very insensitive and politically wrong. I had already been waiting 15-20 minutes to be seen but then this white lady pulls up behind me and the line begins to get longer. Terrance the manager decides to take the white lady that just got there instead taking customers in the order that they arrived. Thats was completely insensitive and wrong everyone is on a time frame but you take cars in the order they came not by skin color and age.