CC
Charles Carver
5 days ago
I wish I'd known about this company sooner. Technician Steve was on time, professional and personable. He did a tremendous job replacing my windshield. He was even understanding and friendly to my pet turkey that kept coming around. This is how service company's should be. Im glad I chose safelite.
KD
ken deardorff
Aug 27, 2026
I wasn't happy with the repair job of 2 blunt impacts by rocks. They replaced my windshield and gave me partial credit from the previous repairs. AAAAA
VB
Victoria Ballard
Aug 20, 2026
I would give zero stars if I could. I had a tiny chip on the bottom of my windshield and the tech failed to repair it, making it crack and spread in four directions across my entire windshield. To be fair, the tech did verbally tell me there is always a chance the repair could fail. I wasn’t informed until after the fact, however, that heat usually causes repairs to fail, and my vehicle was outside, uncovered, and in direct sunlight on a 92 degree day. The tech told me to put the A/C on in the vehicle and immediately proceeded to attempt the repair anyway. He then informed me the repair failed and I would have to get my entire windshield replaced, gave me Safelite’s phone number, then left. I am now stuck paying for a $1,000 windshield when I could have lived with the tiny chip. If he would have told me the heat that day would likely cause the repair to fail, I would have told him not to attempt it. I wish I never even scheduled the repair in the first place.
BT
Bruce Tilley
Aug 18, 2026
Had a bad experience at the Safelite on Harris Blvd. in Charlotte (seriously, they're the worst!).
Brought the car to the Gastonia location to have the windshield replaced under Safelite's warranty. These guys know what they're doing! Great service, perfect job.
GM
Gordon Morgan
Aug 9, 2026
I highly recommend safelite autoglass for any glass repair or removal and installation. Steve showed up on time with a courtesy call that he was on the way. It didn't take long for Steve to remove and install my new windshield. He was very knowledgeable about the process and answered any questions that I had. Steve is a good Christian man, and reliable. Thank you Safelite.