Safelite AutoGlass

Reviews

• LO

  LaMika Odums

  May 10, 2026
  2.0
  Windshield was replaced however my driver's side windshield wiper arm was broken. Then today I noticed my rearview mirror was not attached properly. I already have an appt for them to replace my wiper arm now I have to make another appt for my rearview mirror to be fixed. I am not happy about this at all.
• CC

  Cepheus

  May 8, 2026
  1.0
  I took my new 2026 VW Golf R to Safelite to get my windshield replaced after a rock cracked it. Replacement went okay. But a couple days later I noticed a series of scratches all 1 inch above my windshield, extending laterally across the entire passenger side of the windshield. After talking with them on the phone, I went back to the facility today to speak to the manager, who told me that the scratches were due to a car wash or dirty rag. The car is 4 months old with less than 5k miles on it and it has never seen an automatic car wash, tree limb, etc. To be blown off like this was frankly insulting. Frankly, the scratches are light and repairs should be cheap, but to have them assume the scratches arent from them, when clearly it would be caused by a ring the tech was wearing or a metal knife handle, it was insulting. Avoid safelite at all costs.
• SW

  Shawn Warlick

  May 8, 2026
  5.0
  Great service!Prompt and professional installer.Showed up within the time he said he'd be here.Completely 5 stars.If anything that could be improved is the 5 hour window for appt.Wished it was 2 hours.Window was 12-5 and never received text or call until 3:50.Was here about an hour and half start to finish!
• JS

  Jason Smith

  May 3, 2026
  1.0
  I used my Allstate app to set up an appointment to have my windshield replaced. The 1st appointment was scheduled for Wednesday 12 - 5, which the supervisor called to advise that the tech got sick earlier that day and they would reschedule for the next day. Thursday the tech called me at 4:45 and said it was too late in the day and they need to reschedule for Saturday. They never even showed up or called on Saturday. I've noticed that this location has no problem showing up for a simple resin fill, but it it requires a windshield replacement and especially if recalabration is needed, good luck.
• HN

  Heidi Nocero

  May 2, 2026
  5.0
  Referred through insurance agency after Charlotte ice storm cracked my windshield. Tech Demitris was prompt. Contacted me before arrival. He was knowledgeable answering my questions & installed new windshield very quickly! Super nice guy. Friendly & professional. Left no mess in my driveway or vechile. I would request him again if I ever need any work done. He exceeded my expectations of home service appt.