Valvoline Instant Oil Change

Reviews

• JF

  Josue G Gonzalez Franco

  Aug 20, 2026
  1.0
  Pretty poor communication with the customers. I went in there for a state inspection They told me I needed wiper blades and a light changing for it to be good so I said alright do it for me. After they were done they told me it was ready and that they couldn’t pass the inspection for brakes been lose When they sold others things to me without telling me about brakes. I ended up paying them and going to another place right after them and it passed.
• DC

  Don Corleone

  Aug 13, 2026
  1.0
  The customer service is unprofessional, never going back again.
• TH

  Thomas Hinton

  Jul 13, 2026
  5.0
  Darrell and the team were great!!! They are fast, efficient and very knowledgeable. I would recommend coming here. I know I will.
• GE

  GT Eddins

  Jul 8, 2026
  5.0
  Fast, easy and convenient. Thanks!
• QM

  Qudratullah Mobariz

  Jun 30, 2026
  1.0
  0 star / scam I had a very disappointing experience at this Valvoline location. Before they started my oil change, I specifically asked the technician to make sure all four skid plate bolts were tightened because they had failed to tighten one properly during my previous visit. He apologized and assured me that he would make sure it was done correctly. After leaving the shop, I had driven only about three miles when the skid plate came loose and started dragging on the road. I immediately returned, and the technician admitted that he had forgotten to tighten one of the bolts. Since they did not have the replacement part, they told me to buy one myself, promised to reimburse me, gave me the company’s email address, and wrote “Skid Plate need replaced” and “Claim” on my service receipt. I purchased the replacement part with my own money and returned to the shop. The employee took pictures of my receipts and told me there was no need to email them because he already had everything needed. A few days later, I called to follow up, and then I went back to the shop to speak with the manager, Christina, in person. Instead of honoring what her employee had promised, she spoke to me very rudely and refused to reimburse me. She told me they owed me nothing and basically told me to leave. I have the oil change receipt, the receipt for the replacement part, the handwritten note with the company’s email address, and the handwritten notes on my service receipt saying “Skid Plate need replaced” and “Claim.” Everyone can make a mistake, but refusing to take responsibility, breaking a promise made by your own employee, and treating a customer with disrespect is unacceptable. I will never return to this location and cannot recommend it to anyone.

Frequently Asked Questions About Valvoline Instant Oil Change