AutoZone Auto Parts

Reviews

• TT

  Tim

  Jun 15, 2026
  2.0
  Went in for a simple tail light bulb but when I walked in everyone was on their phones and did not even notice I walked in. When I went to the counter to check out, I had to get someone's attention and then the woman acted like I was interrupting her scrolling session. She didn't offer me a receipt until I stood there for a minute and finally gave me one. Not a good look for a reputable company
• AH

  Angela Henderson

  Apr 4, 2026
  5.0
  Thank Shaggy!
• SZ

  Shaunda ZeVan

  Apr 4, 2026
  5.0
  There is a gentleman here who used to be the district manager. He is the most exceptional person I have ever dealt with at a store of this kind. Unbelievably knowledgeable and helpful without being pushy. He seemed to genuinely care and want to help. So rare these days. I wish I remembered his name. Military vet. Just great.
• AA

  aleni arias

  Mar 23, 2026
  5.0
  Went into the store for some things , got wonderful customer service from the worker Armando. Definitely needs a raise.
• MM

  Marlow

  Mar 4, 2026
  5.0
  MS. Thelma was AWESOME. To begin with, I was welcomed into the store which was lovely customer service by what i believe is the manager, the gentleman in all black. I went over to find some oil and ear hustled a conversation with another employee about the brand of oil I was looking at being on sale. I asked that employee, who quickly said she was on the phone and seemed bothered by my asking so I just stood in the middle of the checkout area waiting for available help. In swooped Ms. Thelma who was already helping another guest but multitasked to ask if I need help. Thankfully she did, as I was feeling stupid just standing there and almost left. She was quickly able to answer my question and get me the correct oil, all while finishing up with her kind previous guest and also interacting with a new guest who needed help as well. Thelma is the epitome of amazing work ethic and she is incredibly knowledgeable and supportive when you are not sure what you need. Her customer service and work ethic is rare to experience these days in Fayetteville. If I was wealthy, she would have definitely got a large tip from me but as I am not, all I can do is give her the public praise that she deserves. I didn’t receive help at the other auto zone on Gillespie/Owen and almost gave up and went to a competitor. Ms. Thelma has now created a loyal customer out of me and my family has a LOT of project cars. As long as she is there, il make sure to send everyone to her. Ms. Thelma for the win and the gentleman (possibly manager) all in black, thank yall for a positive experience and for being sweet.

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