Just Tires - CLOSED

Reviews

• PR

  Particle Relations

  Nov 27, 2019
  1.0
  Yesterday, I called in to to book an appointment with this company for this morning. I show up on time, yet I still had to wait close to an hour before they saw my car. In addition, when I arrived one of their lots were empty but they pulled another car in before they brought my car in. If my appointment time was not going to be respected, then I could have just walked and accepted whatever time they had to see my car. Instead of making an appointment to ignore the time that was set. I am hoping to update this review once they are done with my car. I like to leave good reviews, to show others this company is a good company and keep their word. However, if nothing changes then the truth will stick. Here is the update, so once they got my car in their lot they rushed my services and did not do everything they stated they would do. If they would have seen my car at the time of my appointment, they would not have rushed my services and possibly provided me better experience. Especially, since this is my first time coming here. Now it will be my last time. Originally, gave this company two stars to match the quality of service I received in the beginning. Due to them rushing my service and actually skipping out on the additional services that came with my transaction shows me that this isn't a company of integrity and quality service. My suggestion is to go next door and pay the extra cost jiffy lube would charge you. Quality service is something no company should short their customers. Hopefully their General Manager will see this message and make the necessary changes to have a successful company.
• JY

  Jacob Yackenovich

  Sep 26, 2019
  5.0
  Great service, with courteous and helpful staff. Zero wait meant I was able to get in and out for a tire patch without any delays. Fantastic job, guys!
• TH

  Thy Lady Hyacinth

  Jul 10, 2019
  1.0
  Came in for a tire repair for a nail puncture and was told that it was irreparable because it was "on the shoulder". Ladies, BEWARE because I got the feeling that they tell every woman this to scam us out of a new tire, because he said the EXACT thing to the woman before me. I went ahead and bought a new tire to replace it and it has been losing pressure since I left!! Additionally, they didn't rotate the tires like I was told they'd do. Had to come back and Osborne acted like I was speaking an alien language. Took an hour to get it fixed, then they had the nerve to point out that one of my tires had a plug and they recommend replacing it. The tire in question was a factory tire that was plugged a few months after i bought the car IN 2015!! I told him to leave my tire alone and that I wouldn't be back. They still didn't rotate the newest tires to the back, and he had the nerve to say "Come back when you need your tires rotated."!!
• AO

  Al Oak

  Mar 25, 2019
  5.0
  Always helpful for my beat up vehicle.
• AH

  Alan Hendricker

  Feb 13, 2018
  1.0
  I brought my wife's car here for the $29.99 oil change advertised at the time on a big sign in their window. Big mistake. The representative refused to do it saying the car (a Jetta) required synthetic high priced oil. I pushed back repeatedly without success but in the end paid the money which ended up being almost $70 after taxes. I felt taken advantage of. And was so mad at myself for letting it happen. I was a victim. Don't be one yourself. I never returned and have repeatedly warned people about my experience. Even if this was an aberration, your business is only as reputable as your worst practice. And this one star rating was well and hard earned.