Enterprise Rent-A-Car

Reviews

• SA

  Sallie Austin

  6 days ago
  5.0
  After having a terrible experience at Budget I ended up at Enterprise. The first location I went to was not very helpful so I ended up at the one on Chapel Hill BLVD. NAS was GREAT! I don't know if he could tell that I really needed help but, he went above all expectations. He help me get a vehicle and I was on my way. The process was very smooth and Nas' professionalism was 100! Thank you Nas for your help and kindness.
• JM

  Joao Mescolote

  May 8, 2026
  1.0
  Car as pretty dirty - food leftovers from past customers. Ive worked for enteprise before and know the standard we should be holding. I have rented cars 2-3x a month in 2024-2025 in different airports and never had an issue; This branch not only had the car pretty dirty, but also promised a drop off at the time of renting that did not occur when I dropped off the car!
• KS

  Ken Schardt

  May 6, 2026
  5.0
  I needed a rental due to a recent accident (not my fault, lol) The repair took a lot longer than anticipated, so I kept needing to extend my rental throughout the process. I had this rental for 6 weeks in total. The staff here made the entire process very easy. Shortly into my rental the initial car had a mechanical issue which caused me to switch rental vehicles. Again, props to the staff here for making even that swap seamless. I would definitely recommend this location to friends or use again myself if a situation arose. Thanks
• ML

  Melissa Logan

  Apr 29, 2026
  5.0
  Naz, the manager, and his team do a great job. I won’t go to a different enterprise- always rent from this one!
• BB

  Brittany Blake

  Apr 18, 2026
  1.0
  I went to this Enterprise location hoping to switch out a vehicle from another branch due to ongoing issues, but was told they had no cars available. Instead of actually resolving the problem, they simply reset the check engine light and sent me back out in the same vehicle. That’s not a fix, especially when the oil change light continues to come back on, which clearly indicates the car was not properly maintained. I also dropped the vehicle off at this location, and they later reported to the original store that there was “significant damage,” which I strongly dispute as the vehicle already had existing dents and issues at pickup. This was never properly documented or addressed despite me raising concerns early on. Between both locations, there is a clear lack of proper vehicle upkeep, documentation, and customer care. When you are paying out of pocket, especially with children in the car, you expect a safe, reliable vehicle, not temporary fixes and conflicting reports. Thankfully, I no longer have to deal with this situation now that I have my own vehicle again. I would strongly recommend others carefully document the condition of any rental before leaving the lot.