Enterprise Rent-A-Car

Reviews

• DB

  Daisha Burnette

  Aug 27, 2026
  5.0
  I had to get a rental because I was invovled in a wreak and the car that they gave me was AMAZING! And the customer service excellent! Highly recommend
• SS

  Shantel

  Aug 14, 2026
  1.0
  I was denied a rental at this Enterprise location because of a reservation issue. Ijeoma Okoro was supposed to change my reservation the day before to the date I requested. When I called the next day, which was the day I was supposed to rent the vehicle, I was told that my reservation was still scheduled for the following day. When I explained the situation to ljeoma, she hung up on me. I called back and spoke with Kya Norton. When I tried to explain what happened, she unprofessionally started yelling at me, claiming that I had been yelling at ljeoma, which was completely untrue. I was frustrated, but I was not yelling. I was later told that manager Naz Jones had decided not to rent a vehicle to me. When I arrived, he confirmed it and said it was because I had allegedly been yelling. I showed him a recording of the conversation, but he still refused service and stated that he did not care. This was an extremely unprofessional and disrespectful experience. The Enterprise in-store policy was not violated: there was no aggressive behavior, harassment, verbal abuse, or threatening language. In my opinion, manager Naz Jones had no legitimate reason to deny me service. I would not recommend this Enterprise location to anyone who expects to be treated fairly and respectfully.
• NF

  Nicki Florence

  Aug 8, 2026
  5.0
  My rental car experience was very pleasant. The vehicle was clean and well taken care of and the customer service was professional and friendly. I will definitely use them again.
• CP

  Cindy portillo

  Aug 6, 2026
  1.0
  If I could leave zero stars I would. I want recently to rent a car and they changed what I had originally planned, which was fine since it was similar, but there was a lady who was raising her voice and being disrespectful. Will never come here again, and I suggest you don’t either unless you want to get disrespected too. Horrible service.
• SB

  Shyamosree Bhattacharya

  Jul 26, 2026
  1.0
  We rented a car through Costco auto rental. Upon arriving, they told us the car was no longer available since we were 20 mins after pick up time and tried to upsell us on a car twice the price. Costco rentals are valid for 24 hours after booking and guarantee free upgrades and this was in violation or written policy. Horrible customer service and waste of time and money. We have lodged a formal complaint through Costco as well. We were traveling with a baby and this caused us needless hassle that could have been easily avoided.