Enterprise Rent-A-Car

Reviews

• AR

  Austin Ross

  May 7, 2026
  5.0
  The manager of this location is very nice and helped me out during the snow storm this winter, thank you!
• JM

  Justin Maple

  Oct 31, 2023
  1.0
  Terrible experience.
• 2_

  2kDavon _

  Nov 15, 2021
  1.0
  Terrible customer service!!!! Closed early on my return date!
• AB

  Andy Banach

  Sep 21, 2020
  2.0
  Review Came to the office at the reservation time, 3pm on a Thursday, and no one was there. Actually watched the employees, two men in their 20's, leave as we pulled up but didn't realize what they were doing at the time. The office door was locked and no sign was left. Made multiple attempts to contact the local office. Had to call corporate. Corporate said the regional manager would contact the local office and then call us. The local office finally came back after 45 minutes and offered us an unclean car with no gas in it and no apology. Not acceptable anytime but especially not during this pandemic...At our request, they took the car back and rinsed it off and did a cursory vacuum. They acknowledged that they knew we had a reservation and were coming in at 3pm but said they, "had a plane coming in." So leave the office completely empty??? To this point, two weeks later, and after several calls to Enterprise customer service and Enterprise corporate office; still no call, email, text or any kind of contact from the regional manager as promised. In fact, this is after Enterprise has supposedly, "escalated" the case twice. The customer service at this location is literally nonexistent. Avoid this particular Enterprise location at all cost. Trust me, it's worth the extra money to rent from another location and, based on Enterprise corporate's response, probably another company too. Lesson learned.

Frequently Asked Questions About Enterprise Rent-A-Car