Automotive Triage LLC

Reviews

• PA

  Paul Arnone

  Sep 22, 2026
  1.0
  The customer service at Automotive Triage when it really mattered was extremely poor, and I will definitely not bring either of my vehicles there again. One month after they replaced the fuel pump on my Honda SUV, the engine developed a loud tapping noise. They referred me to Honda after troubleshooting. Honda informed me that there was engine damage probably due to faulty sealant work when Automotive Triage replaced the fuel pump. They recommended an engine replacement for approximately $8,000. Honda held my vehicle and parts for Automotive Triage to come and inspect it themselves After I emailed Automotive Triage Honda's report, four days went by without any word from them. I tried calling but was told the owner was unavailable. Three more days passed. The owner finally emailed back but only to say that he would look into it. I was clear that this was an urgent matter and we can't be without this vehicle for very long. Our son was moving out of college, and we needed this SUV but had to spend even more money to rent another SUV. We also had an upcoming vacation where we would need this SUV to haul people and supplies. I couldn't wait any longer and had to proceed with the engine replacement. After a total of ten days, the Automotive Triage owner called and said he wanted to tow the vehicle to his own shop to inspect it himself. When I told him the engine had already been replaced, he said he would make arrangements to pick up the old engine at Honda. He never followed through with this, and I never heard from Automotive Triage again.
• WF

  William Fairley

  Sep 22, 2026
  3.0
  Good with changing parts, but not very good with any electrical problems.
• PJ

  Patrick Jones

  May 12, 2026
  4.0
  People are nice but their hours online are not correct. They closed before 6 two days in a row
• WM

  Wendy Mullis

  Apr 8, 2022
  5.0
  Very very nice and accommodating group of people! Dealt with Scott and Josh and could not have been treated any better! Very efficient, knowledgeable and most of all - Honest! They have a new customer for life. Thank You!

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