JB
Juan Buchanan
3 days ago
I want to give a big shout-out to Ramon at the car wash! He went above and beyond and treated me with great customer service. He even looked out for me with a free car wash, and I really appreciate the kindness and generosity.
Ramon is good business, and people like him are what make customers want to come back. He represents great service, professionalism, and a positive attitude. Thank you, Ramon, for looking out and making my experience a great one!
Ramon was very professional, pleasant, understanding and provided great customer service and support. Don was also very professional during my first trip to this location. Will return when I’m back for business
TM
Tiffany Morris
5 days ago
Sylvester offered an amazing experience at the express zip. His customer service was beyond your imagination. If you ever go by the express zip on Tyvola Road, you must stop in thumbs up For Sylvester.
I am canceling my membership after the 2nd use. The first time I noticed some scratches primarily to the front of my car, but I thought maybe I didn’t notice them before and it wasn’t due to the car wash. I just washed my car for the second time, and I have the worst scratches! If you have a bigger car, I have a SUV, this may not be the best place for your car.
Also, the cleaning towels smell absolutely horrendous. Like someone did laundry and forgot to put it in the dryer for days.
I’ve got to give a huge shoutout to Messiah, the manager at Zips Car Wash. In a world where great customer service feels harder and harder to come by, this guy absolutely stands out.
From the moment I walked in, he treated me like more than just another customer. He was genuine, personable, and made me feel like family. You can tell he genuinely cares about the people who come through the door and takes pride in what he does. That kind of attitude is contagious, and it’s exactly the type of person you want representing a business.
The car wash itself was great, but the interaction with Messiah is what really made the experience memorable. Employees like him are the reason people become loyal customers. Because of the way I was treated, Zips has earned my business moving forward for all of my car cleaning needs.
If management sees this, Messiah deserves some recognition. He’s an incredible representative of the company, and he’s the kind of employee who keeps customers coming back.