XTRA Lease Charlotte serves the Charlotte and Wilmington, NC, and Columbia and Charleston, SC areas. XTRA Lease Charlotte is off I-85, only a 10-minute drive from downtown Charlotte and nine miles from Douglas Airport. We have an important role in a national network of nearly 50 XTRA Lease locations, that manage about 90,000 trailers companywide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.