Valvoline Instant Oil Change

Reviews

• LB

  Lisa H Berrie

  5 days ago
  5.0
  The oil change was quick and easy!! Everyone was so nice. They even check my lights, brakes at no extra charge and made sure my filter was good and they checked all my fluids. And I was able to use my coupon. Thank you so much: Thomas (service manager). Jaden who did the oil change. Eli and Cellus!! Thank you so much for making the experience fun and easy!!!
• PP

  PUSHA

  6 days ago
  3.0
  I usually go to this location since it is convenient to me, but today was the last time I stop there. Yesterday I was pulling in at 6:50 and they pulled the doors down and then I proceeded to leave and they open it back up. Extremely rude at its best. I proceeded to go this morning @6:55a (5/14) n the doors were not up at all, which was ok because I knew they opened at 7. Lady came out and said give them a min and I said no problem. I then was informed to pull in g1. Now from there a guy came over scanned my vin and then proceeded to ask what I needed to be done and I informed him a top off. Thennnnnn to come back to tell me that everything was off and if I can wait on the manager to get there. Very inconvenient. I had to leave. Now before they switched the regular staff, I never had problems. I will be going to the other location where my normal people work at now. This is a disgrace!!! Do better as a company
• AO

  Ammar Obaid

  6 days ago
  5.0
  The service is excellent; however, the work can sometimes be slow—especially for a simple oil change, which shouldn't take ten minutes per vehicle.
• MD

  Michael Desrosiers

  May 8, 2026
  5.0
  Pulled in, no line... Oil change and emissions. Out in less than 20 minutes.. All the young techs were very courteous and very respectful... Nice to see professionalism at such a young age... Will be back!
• TS

  T Scott

  Apr 11, 2026
  1.0
  I" ve always gone to this Valvoline @ Northlake since they've opened and it was always exceptional with Oscar and OT. However, I went for an oil change 4/10/26 and the individual who was working on my vehicle underneath in the bay asked someone where is my "oil filter" ? As long as I've been getting oil changes I've never heard any one ask where the oil filter is?. Another worker had to show them where my oil filter was located.I told Zay " they are making me nervous ". He tried to reassure me the individual in the bay knew how to do the oil change. So, I said ok. NOW, I KNOW THAT IS NOT THE CASE. Late that night my vehicle was leaking oil. I got up and went down to Northlake Valvoline @ 7am to my surprise they no longer open at 7am but 8am. I found another Valvoline open early and advise them my oil was leaking.,showed them pictures of the leak. The manager Devonte at this Valvoline location checked underneath my vehicle and saw exactly where the oil was coming from. They wiped down all the excess oil and showed me under my vehicle' s hood where the oil was NOT cleaned out in the drain plug. I was highly unsatisfied with how my oil change went at the Valvoline Northlake. I have always given outstanding reviews of the Valvoline's that I've gone to because they have always done an excellent job and have always been professional UNTIL 4/10/26. Unfortunately, since my oil change was not completed correctly at Northlake, I am no longer comfortable going to that location. It's truly a shame since this location is convenient.

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