Valvoline Instant Oil Change

Reviews

• MS

  Mr & Mrs Soler

  4 days ago
  5.0
  Fast, friendly and great service. This describes my experience at this location. From the moment I pulled in, I was welcomed with smiles and gratitude. They explained everything in detail and had me out on the road quick.
• JJ

  Jay Jones

  Aug 14, 2026
  5.0
  The techs from dalton to Maureen were extremely pleasant, welcoming and knowledgeable about what they were doing which was comforting to me as the consumer and patron.
• CB

  Christopher Borgstede

  Aug 13, 2026
  1.0
  Came in with a Holman fleet car. Was told it was good. They started draining the oil before authorization, and then Holman refused authorization for whatever reason. What followed was me being told by the employee that I was now personally responsible for replacing the oil that had already come out, and then, after they backed off of trying to charge me, finding out that they didn't even have enough of the appropriate oil on hand to refill the engine in the first place. Not even partly. I then had to wait in a hot car for another 20 minutes before the oil arrived from Advanced Auto Parts. First, last, and only time I will ever come here.
• JS

  Jelissia Saunders

  Aug 8, 2026
  1.0
  Never go to this place for your oil change! I will never give this place my business again. I went to this Valvoline for an oil change with my Kia Sportage 5 days prior to traveling out of town on June 26th. So after traveling 799 miles, my car that I've had for 3 years starts jerking and making a clicking noise on the highway with my 2 small children and goes into limp mode. I immediately pulled into the nearest parking lot safely to get out of traffic. I called my husband to have AAA to tow the car because now my car will not start or move. AAA towed my car to the nearest auto service repair for their company where they have no idea what's going on. So then we had the car towed to Hendrick KIA of Cary where basically they diagnose the car of having extremely low oil which is extremely bizarre because we just had an oil change before leaving to go out of town. So now after paying $607.75 to Hendrick KIA of Cary, our car is still having the same issues. We reached out to the area district manager to see if he could assist us further and the only thing he has done was send us a check for portion of the cost for our service. Now we checked with Hendrick KIA of Cary about having the same issues to see what else could be the problem and basically the technician told us that we are more than likely going to have to replace our engine which ranges from $4,000-$7,000. My husband has reached out to this district area manager several times to discuss how to move forward and asked for the investigation report for our car, but he has ignored him every single time, closed out our claim, and no investigation report has been provided. As a customer, I would expect better treatment and care from a manager. But clearly this manager has made a point to not care and gives this company a bad representation. This company does not seem to care how customers are treated and I would beware of them for any services if you choose to go to any Valvoline locations. My husband and I are now in the process of seeking legal action.
• VV

  Vanessa Vaccaro

  Aug 3, 2026
  5.0
  The team at Valvoline Instant Oil Change was super friendly, quick, and very nice to work with. I will definitely be going back and letting everyone know about this new location. Grateful for the wonderful service.