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Business Details
About
Auto Body ShopAuto Parts StoreAuto Repair ShopAuto Accessories StoreTire Shop
Mercedes-Benz of Northlake's Service Department in Charlotte, NC is here to provide top-notch maintenance & repair services for your GLA, GLC, GLE, GLS, & EQS series vehicles. From oil changes, transmission repairs & everything in between, our factory trained & certified techs have got you covered! As part of Hendrick Automotive Group, we ensure your vehicle receives the highest level of expertise & care. With our loaner vehicles and convenient pick-up/drop-off options, servicing your car has never been easier. Plus, we provide complimentary safety checks with every service appointment, keeping your car road-ready! Choose Mercedes-Benz of Northlake's Service Department for unparalleled quality & service. Schedule your appointment today!
Location
Mercedes-Benz of Northlake Service Center
10725 Northlake Auto Plaza Boulevard, Charlotte, NC
28269, United States
Hours
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday7:30 AM - 3:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.