Brand Certified
Intoxalock Ignition Interlock
4.5(62 reviews)
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Business Details
11525 Reames Rd, Charlotte, NC
28269, United States
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
(980) 206-2480
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
https://www.intoxalock.com/locations/nc/charlotte/11525-reames-rd-11297
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
About
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Charlotte, NC is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand NC interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a NC expert.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Hours
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.5
62 reviews
5 stars
51
4 stars
1
3 stars
3
2 stars
1
1 star
6
- TSTeddy Sisk1 day ago5.0Here for removal of my iid great staff
- KBKelsey BrayJun 22, 20263.0**Changing my review from a 1 star** I was contacted shortly after responding by a gentleman representing Intoxalock. He was courteous, understanding, and listened to my story. He offered compensation for the time I had spent dealing with this issue. Although I had already resolved it on my own. He probably would have been more helpful. If you’re having issues communicating with customer service I’d attempt to contact the company via Social Media. You get a much better result. My biggest regret is going with this company. Something that has already been stressful and traumatic has been made 800 times worse by this Intoxalock and their customer service. They are non-responsive, they never give you a solution to your problem, and everyone you speak to has a different answer. I was told to provide information via email. Which I did, and when I called wondering why these harassing phone calls have not stopped I was told I was using the wrong email, which they provided to me. So I sent the information to the one she provided me over the phone and I still am getting those calls. Now I’m locked out of my car and I’m still getting the run around. Do yourself a favor and steer clear of this company.
- ACArthur CarsonMay 29, 20265.0Thank you for being with on this Journey Thank you intoxalock
- FMFrank MansfieldMay 14, 20261.0It's 5-16-2026 I've been on hold for 30mins I'm a new customer and have question about the device kinda dissatisfied with the promptness. I'm hanging up now way to long 35 mins now. This the 2nd time I've to wait this long it needs to be addressed. Not a good look.
- DCDeborah CurryMay 6, 20265.0had a very positive experience With the team at Intoxalock . They was professional, patient, and made the process feel smooth and welcoming from start to finish. He communicated clearly, answered all of my questions, and made sure I understood each step of the process. Their positive attitude and support helped me feel confident
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in Charlotte provide?
Intoxalock Charlotte specializes in the installation, calibration, and removal of ignition interlock devices (IIDs) to help you comply with DUI regulations and get back on the road safely.
Where is Intoxalock Ignition Interlock Charlotte located?
It is located at 11525 Reames Rd, Suite 106, Charlotte, NC 28269, USA.
What are the operating hours for Intoxalock Ignition Interlock in Charlotte?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How does an ignition interlock device installed by Intoxalock work?
An ignition interlock device requires you to blow into it before starting your vehicle; if alcohol is detected above a set limit, the vehicle won't start. Periodic retests during driving ensure continued compliance.
How much does it cost to have an ignition interlock device installed at Intoxalock Charlotte?
The installation fee typically ranges between $70 and $150, which covers the labor to install the device. Payment is made directly to the service center at installation.
Can I install an ignition interlock device on a vehicle I don't own at Intoxalock Charlotte?
Yes, you can install an IID on a vehicle you regularly drive with the owner's consent, ensuring compliance with state regulations.
What should I do if my ignition interlock device locks me out at Intoxalock?
Contact Intoxalock customer support for assistance; they offer a lockout override process in most cases to help resolve the issue quickly.
Are there any nearby automotive repair services to Intoxalock Charlotte?
Yes, Finley's Auto Repair and Performance is nearby and offers automotive repair and services, which may be helpful if you need additional vehicle maintenance alongside your IID installation.
What nearby transportation or roadside assistance options are available near Intoxalock Charlotte?
Carter's Towing & Roadside Assistance is close by and can provide emergency roadside services should you require help while on the road.
Which nearby places could I visit before or after my appointment at Intoxalock Charlotte?
Close to Intoxalock, you can visit The Granite House for shopping or Underscore Hair Studio for beauty and spa services, making it convenient to combine errands or relaxation with your IID appointment.
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