Enterprise Rent-A-Car

Reviews

• JG

  James Gasparatos

  6 days ago
  5.0
  Very professional and helpful. There was an issue with the vehicle that they had put aside for me so they just went ahead and gave me a free upgrade. No questions asked. Will definitely be coming back for future rentals.
• AF

  Andy Franck

  Aug 22, 2026
  5.0
  The staff at this location is friendly and extremely helpful. I only rent from this Enterprise location.
• AC

  Albert Correa

  Aug 13, 2026
  3.0
  Don't return your car before the time you rent for, because they won't get your money back. No good polacy for costumer great way to get free money for the company.
• MP

  Michelle Pineda

  Jul 23, 2026
  1.0
  I had a very disappointing experience with this company. I reserved a 15-passenger van online well in advance and received no email or notification that there was any issue with my reservation. Then, only two days before my scheduled pickup, they called to tell me they didn't have a van available. Waiting until the last minute to notify a customer is completely unacceptable, especially when you're planning transportation for a large group. By then, it was extremely difficult to find another rental on such short notice. If they knew they couldn't honor my reservation, they should have contacted me immediately by email so I had time to make other arrangements. This experience caused unnecessary stress and inconvenience. I would not recommend relying on this company for important reservations until they improve their communication and reservation management.
• AW

  Asia Williams

  Jul 22, 2026
  1.0
  BEWARE! SCAMMERS!!! The worst experience!!! Unprofessional staff that doesn’t communicate hidden fees. They overcharged me $233 without so much as a warning, call or email. I was getting a discounted rate through my insurance company and they failed to inform me I was on a 30 day contract once I switched to self pay. Each time I called to extend my rental, I was given a total of what I would be charged and my card was charged immediately each time. I called to extend my rental one last time on 07/13-07/22 and was told it would be $263. I was charged $263. Imagine my surprise, getting charged $197 on 07/21 the day before my rental was due back. Not to mention, they called me on 07/21 to tell me my “contract” was up on 07/19???? So 2 whole days later I’m finally made aware of this “contract”. AFTER THE FACT! When I arrived to return the vehicle, I then find out I was “late” on my “contract” and they took the majority of my deposit as well. Totaling to about $233 I couldn’t afford to dish out just because these people are unprofessional and don’t know how to properly communicate or follow up with customers. I spoke with the manager (Cal or Kyle) and he just kept speaking to me with this condescending tone and acting like I don’t know what I’m talking about. And all he kept saying is I owed back pay, (which is impossible because each time I called to extend, they took the funds out of my account, IMMEDIATELY.) The best solution he offered was talking with his team about communicating better. I WANT MY MONEY BACK! Had I been aware of whatever extra fees they were going to charge I would’ve returned the vehicle MUCH sooner, but I think they left the details out on purpose. Do not rent here if you don’t want to be robbed of your hard earned money. Oh and I forgot to mention when I originally wanted to switch to a smaller vehicle to save on fuel and daily rental costs, a staff member told me I wouldn’t be saving much money because it’s only a “couple dollars less”. Another lie told by them. Because the first vehicle was $310/week and the second vehicle I switched to was $225 for a little over a week. So they just lie and take advantage of people basically. ALSO, after sifting through my emails, I just realized someone else signed my second rental agreement. It’s just squiggly lines and I always actually sign paper work to avoid situations like this. So I will be contacting my lawyer.

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