AutoZone Auto Parts

Reviews

• NM

  Natasha Morris

  1 day ago
  1.0
  I only gave one star although I didn’t want to give that much. They are very rude and unhelpful. I was told to perform my own diagnostics because they are business trying to get their line down. Also they are rude to customers specially female customers.
• NV

  Naithan Varughese

  3 days ago
  1.0
  Understaffed. They won’t help you change your battery. Go elsewhere. If you do go here, I sure hope your car still starts. No guarantee they’ll help jump your car “unless it takes less than 5 minutes.”
• KH

  Keith Caring Hands

  Sep 23, 2026
  5.0
  Super
• JL

  Jessica LaPier

  Sep 17, 2026
  5.0
  Every Autozone on South Boulevard was so unhelpful that I never wanted to go to Autozone again. However, this location saved the day. They were so helpful. Were super quick to change my battery and even gave me some money back. I can't remember the name of the man who helped (maybe matt or mike) but I appreciate their willingness to help!
• CR

  Curtis Stone - The Realtor

  Aug 29, 2026
  1.0
  One of the worst AutoZone experiences I’ve had. I went to the 2335 Freedom Dr location to exchange H11 headlight bulbs that AutoZone’s own website showed as compatible with my 2019 Ford Escape. Once I opened the package and started the repair, I realized my Escape actually needed 9005 bulbs instead. I explained that I simply needed to return/exchange them, and the employee immediately told me it was my fault for ordering the wrong bulbs. She then said she couldn’t return the opened package, and also told me the store had been hit by “lightning” the day before, which messed up their computers, so she could only return one of the two sets I bought. I was told I either had to keep the other useless set or drive to another AutoZone. I confirmed THREE TIMES before leaving that they could not process the full return at that location and that I needed to go somewhere else and she confirmed each time. So I loaded my kids back into the car and drove across town to the Monroe Rd location, where they had no issue agreeing to process the return. Mistakes happen... what bothered me was the attitude, blaming the customer for AutoZone’s own fitment information, and then sending me to another store instead of trying to resolve a basic return.

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