AutoZone Auto Parts

Reviews

• RR

  Rebecca Rubinstein

  1 day ago
  5.0
  Sarah and Jesse were lifesavers helping to install a new battery for my friend’s Toyota Corolla right before the store closed for the evening. Very friendly and helpful; 10/10 would recommend and will be coming back!!!
• MM

  Maiker Mèndez

  Apr 30, 2026
  5.0
  Siempre vengo a comprar y los productos de calidad....
• CC

  Crystal Combs

  Apr 25, 2026
  1.0
  I had a frustrating experience at this AutoZone location that needs attention. I came in to replace my car battery, which was still under warranty, so it should have been an even exchange. Instead, I was charged for a new battery and told I would receive a refund once I returned the old one even though AutoZone employees typically help with simple services like battery installation, which is what was happening during my visit. I do want to point out that the technician who helped replace my battery was very kind, helpful, and professional. After he finished, he told me to have a great day, and I had to explain that I still needed to go inside for a refund. He seemed genuinely confused that I had been charged instead of it being processed as an even exchange. When I went inside, the manager handled the refund. However, the amount shown was about $19 less than what I originally paid. I pointed this out, and she said the tax would be included after I inserted my card. After the transaction, she stated that $247 was refunded. Once I got back to my car and reviewed everything, I realized I still didn’t receive the full amount I paid ($249). The explanation about tax didn’t add up, and I was shorted. Overall, there was a lack of consistency and clarity in handling what should have been a simple warranty exchange. Customers shouldn’t have to question charges or double-check refund amounts. I recommend better training on warranty procedures and more transparency during transactions.
• BB

  Ben Bird

  Apr 23, 2026
  5.0
  Came in not knowing what lights I needed to repair a tail light. Tony and Sarah looked at my picture, saw immediately what I needed, and had found it and brought it to the desk within minutes. It was a quick and easy transaction! I don’t know cars very well so it was nice to feel like I wasn’t being tricked or taken advantage of!
• AL

  Anita Liles-Phillips

  Apr 23, 2026
  5.0
  Victor Nela Rocks Always A Great Attitude and communication is amazing Thank you Anita