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Mercedes-Benz of Cary Service Department

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About

Auto Repair ShopAuto Body ShopAuto MaintenanceCar Battery StoreCar Inspection StationOil Change Service StationTire ShopTransmission Shop
Mercedes-Benz and smart have always engendered envy in competitors and awe in consumers. Today, there's a new reason: our parts and service center. The breadth of knowledge our technicians demonstrate and the congeniality of our entire staff are at the core of the great experience you'll have at Mercedes-Benz of Cary. Complimentary snacks, pastries, and beverages, as well as well-equipped computer work stations, add a taste of home-comforts you can relish. Whether you need a Service A*, Service B* or more in-depth diagnostics, our highly-qualified team is here to make your visit convenient and efficient. Mercedes-Benz is always there to be best in service and best in class.

Location

Mercedes-Benz of Cary Service Department
2400 Autopark Blvd, Cary, NC
27511, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.