AutoZone Auto Parts

Reviews

• RP

  Russ Pelton

  3 days ago
  5.0
  They were very helpful with my dire situation.
• MR

  Marguerite Rogers

  May 13, 2026
  5.0
  I had an amazing experience at auto zone on walnut st in Cary. Caleb helped me find exactly what I needed quickly and with kindness. He is a great employee and made my chaotic day go smoothly
• DE

  Dave Enterprises

  Apr 25, 2026
  1.0
  They refused to help fix my windshield and prefer no to sell the part
• FZ

  Fraidoon zafari

  Apr 22, 2026
  1.0
  I visited AutoZone to have my car battery tested because my vehicle was not charging properly. During my first visit, the employee initially refused to check the battery and then proceeded to assist me in a rude and unprofessional manner. I was told that the battery was in good condition. Trusting that assessment, I spent the next two days troubleshooting my car, even consulting a mechanic who could not identify the issue. Eventually, I tested my vehicle with a different battery, and the problem was immediately resolved, confirming that my original battery was faulty. I returned to AutoZone a few days later to have the battery tested again, and this time I was told that the battery had failed. During this visit, I was again met with poor customer service. The staff member’s tone was dismissive and unprofessional, even when I approached respectfully. This experience was frustrating and time-consuming. I relied on the initial test result, which turned out to be incorrect, and the lack of professionalism from staff made the situation worse. I would not recommend this location based on both inaccurate service and poor customer interaction. If owner see this please reach to this shop I have always trusted and shop from auto zones this shop customer service is messed up
• AW

  Alex Wolf

  Apr 19, 2026
  1.0
  Walked in to buy an air filter that their website says the have in stock, and the associate made me feel as if it was a terrible burden for me to be there. She told me it wasn't in stock, but yet when I left and called the store Derek went and did his job and confirmed it IS there. I will not be returning to this location, and I would urge management to better check in on who they have representing them.

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