Carolina Nissan Inc

Reviews

• TV

  trisha vance

  6 days ago
  5.0
  This was our best experience ever at buying a brand new vehicle! Frank our salesman did an amazing job extremely professional continuously checked on us, answered any and all questions that we had, made our buying experience with effortless. Told us everything that we needed to know about the vehicle even answered questions. We didn’t even have unfortunately Google will only let me do five stars. They deserve way more very, very friendly if we need To buy again in the future, this is who we will choose⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
• TC

  Tara Curry

  Aug 10, 2026
  2.0
  I purchased my car 8 months ago and with my purchase agreement I was told I got my first 4 oil changes for free BUT what I WASN’T told was that I HAD TO come back to Carolina Nissan to receive this service. I have received one oil change and went back for a second (which I did not get) on 8/10/2026. I asked to speak with the dealership manager, his name is Andrew, and I simply asked him how can I avoid driving two hours for an oil change since I’ve relocated from the area and would still like to utilized what was offered to me. Andrew’s response was immediately NO. There was nothing he could do for me and he explained that the oil changes are something that only their dealership offered to get people in. I told him that’s a poor sales tactic when you’re not explaining that free oil changes are only redeemable at Carolina Nissan. Andrew proceeded to walk away from me.Back turned. No solution. Immediate attitude. I never yelled. Never raised my voice nor was I disrespectful to him but I was met with a condescending response of “it’s just oil changes” to walking away and turning his back on me twice. He wasn’t trying to find a solution. It’s not too much to ask to utilize what was offered to me but he made me feel as if I was. I gave him the dealership that was closest to me and his response was “I’ll call them and ask but they’re going to say NO” before he even called and asked. I felt so dismissed that I asked them to remove my car from the bay. The most unprofessional interaction I’ve ever experienced from a company and this dealership, as my family has purchased MANY vehicles from here. Please be aware that this dealership will offer you free things and services and then fail to tell you that they are only redeemable at their location and they will not make any accommodations for it. Highly disappointed in my experience today.
• DJ

  Doretha Jefferson

  Aug 4, 2026
  5.0
  The dealer that helped me name is Frank Poppa he was very professional and curtious and he took his time and showed me how to operate all the features on the car and he also answered any questions that I had, he is super and I would recommend him and Carolina Nissan to anyone looking for a car.
• SP

  Sonya Poole

  Jul 31, 2026
  5.0
  On July 28th my husband told me about this young man named Caleb tinnin sales person at Carolina Nissan in burlington.he greeted us with neck tie and a firm hand shake.we went to his office he asked us some questions and proceeded to introduce us to our team.next person on our team is Brian sales manager Mr mandell finance manager.our team put us in a2026 Nissan rogue.go to Carolina Nissan in Burlington and. Meet my team.they can put you in the number one seller in alamance county.excellent team! Thanks for everything 🙏
• JB

  Jennifer Blackwood

  Jul 22, 2026
  5.0
  I cannot recommend this dealership highly enough! Buying a vehicle is a huge decision, and I spent months researching, comparing cars and models, and honestly praying for wisdom before making such a significant purchase. Throughout the entire process, I never once felt pressured. Months before I was ready to buy, Lucas took the time to help me explore different vehicles. Even after that visit, he would occasionally check in to let me know about Nissan incentives or ask if I had any questions. He was never pushy—just genuinely kind, helpful, and available whenever I needed him. That meant a lot. When it came time to purchase, Caleb was my salesman, and he was fantastic. He listened to what I wanted, respected my budget, and worked hard to help make it happen. I had my heart set on a white Nissan Armada PRO-4X with the Platinum Package. I made an offer that I honestly wasn’t sure would be accepted, and to my surprise they agreed! I drove home in the exact vehicle I had hoped for at a price I never imagined possible. I also want to recognize Mandel in finance. Finance can often be the most stressful part of buying a vehicle, but he made it one of the easiest. He was professional, honest, patient, and upfront throughout the entire process. I never felt pressured into anything, and he took the time to explain everything clearly. For me, this purchase was about more than just buying a vehicle. I truly believe God answered many prayers throughout this process, and I am incredibly grateful for how everything came together. I’m thankful for a dealership that treated me with honesty, respect, and kindness from beginning to end. If you’re looking for people who genuinely care about helping you find the right vehicle—not just selling you one—I wholeheartedly recommend this team. Thank you, Lucas, Caleb, and Mandel, for making this such a wonderful experience. I absolutely love my new Armada!