Metro Ford Auto Sales

Reviews

• DT

  Danny Turner

  4 days ago
  5.0
  I would like to recommend Austin Adams at Metro Ford in Tupelo Ms for all your vehicle needs. He is definitely a no pressure salesman that will do whatever he can to help customers with their truck or car purchases. He is one that really cares about your needs. Go see him today! You won’t be sorry!
• ET

  Erica Tensley Taylor

  Sep 26, 2026
  5.0
  We had the BEST experience with Mr. Lee! He got us all fixed up with our new mom mobile (Ford Expedition). So thankful to continue my Ford journey from one Expedition to the next!
• GM

  Grace McAllister

  Sep 17, 2026
  5.0
  Lee Benson!!! Incredible guy! Helped me understand the whole process and got me in my dream car! Thank you
• EM

  Elora Moore

  Sep 16, 2026
  3.0
  Gary Wages was our salesman, and he was phenomenal. Unfortunately, he had to leave because of a family emergency. He had Austin Adams take care of our sale, since he had to leave, and Austin was good as well. There was a small issue with some miscommunication, but we got everything figured out in the end. There were a few minor issues with the vehicle: the windshield wipers would come on randomly, the tire pressure sensor was inoperable, the passenger side mirror could not be adjusted electrically, and it had to be detailed from being a very recent trade-in. Before I left the dealership on Saturday September 12th, I was told that my car would be first in line to get serviced on Monday, because it had been bought. When I got to the dealership at 1 p.m. on Monday September 14th, I was informed that the mechanics had not even looked at my car yet, because of overflow of vehicles from the previous week. They said to give them an hour and it would be done. We came back an hour later, they told us that they still had not started on the vehicle, and that it would be another 45 minutes. We did not get the car until around 3:45 p.m. that afternoon. When I received the keys, they told me that the windshield wipers had been fixed, and the oil had been changed, but since the price of the vehicle had been lowered, they couldn’t afford to fix the tire pressure sensor, or the passenger side mirror. I was upset, because I had been told they would fix ALL of the issues within the vehicle, but accepted it because I felt like I had no other choice. Overall, I am satisfied with my vehicle but do wish that either I had been told from the beginning that the sensor and mirror would not be able to be fixed by them or that they had held to their word. As far as the cleaning and detailing, the exterior was near perfect with only a few very minor areas that could have been better touched. The inside, while far cleaner than it had been when we test drove the vehicle, had several places were attention should have been focused such as the inside of the doors, the front cup holders, the cubby area up front where the car charger port sits, and areas of the upholstery that was scuffed/still had visible dirt. The cup holders and front cubby were still sticky and had brown residue from the previous owners caked inside and the trunk area (after the third row was laid down) hadn't been properly vacuumed. Again, overall I am happy with my choice in vehicle and appreciate everything Gary did for us throughout the process, but I do feel like the fixes for the car and the cleaning could have been handled better.
• AA

  Amanda Angle

  Sep 12, 2026
  5.0
  Today we walked into Metro Ford and were immediately greeted by Lee Benson. We had a very specific vehicle we wanted and just hoped they could find it. Well…Lee did just that. Actually he had two we could choose from! Excellent service and excellent experience overall. Go see Lee if you are in the market!

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