Pine Belt Honda

Reviews

• JF

  Joshlyn Ford

  1 day ago
  5.0
  This was our second time dealing with Honda and received the same professional,, friendly, respectful. And in my opinion honest service! When they didn’t have what my grandson THOUGHT he wanted Nor what he could AFFORD, we were helped and able to find a suitable truck that worked close to and was perfectly suitable for my grandson! Thanks to add and Mr Dearmon!
• AD

  allison drake

  1 day ago
  4.0
  We bought my car online. I signed all the paperwork beforehand so getting the vehicle once we arrive was pretty simple. It's a used car so a few dings here and there are to be expected. I asked our sales person if it had any dings or scratches and he said no. When we arrived, there was a huge scratch on the passenger side back door. He also told me that they spent $200 detailing the vehicle, but it was definitely not detailed. When we got back home, my husband and I spent about 2 1/2 hours doing it ourselves. We found pom-poms, glitter, batteries, jewelry, & trash in the car. There was also about an inch of dust behind the infotainment screen. We were kind of upset about that, but I'm over it now because we fixed it and I love my car!
• MM

  Meghan McLeroy

  3 days ago
  5.0
  This is by far the best dealership I've ever dealt with. Our daughter broke down in this area on her way back to college. They were so kind, accommodated all of our questions and specific needs, communicated almost daily, and Bri, our service agent, went above and beyond to make sure getting our car 150 miles away to our daughter's school once it was repaired was a breeze. Could not recommend them enough for their customer service.
• SN

  Suzan Newman

  Aug 7, 2026
  5.0
  Kandace was fantastic in every way! We can’t say enough good things about her!! We are very pleased with our purchase! One thing, right before we drove away, we all felt that the front air was not cooling as well as it should be so Kandace told us to pull it around so they could check it out. They did ( I guess it was just so hot and took a while to cool off). We got a bill saying we owed $196 for checking it out. 😳My husband forwarded it to Kandace and she said that was a mistake and not to worry about it. We had a great experience at Pine Belt Honda!
• CR

  caleb reardon

  Aug 1, 2026
  1.0
  I honestly feel like Pine Belt Honda took $400 from me and then wanted nothing to do with me once their diagnosis turned out to be wrong. I brought my car in because I was having battery/alternator issues. They kept my car for FOUR DAYS before telling me that my aftermarket speakers were supposedly draining the battery. They unplugged the speakers, and I went to pick my car up — only to find that the car was completely dead in their own parking lot. They kept it for another THREE DAYS and then changed their story, telling me that the problem was simply a bad battery. I paid for the recommended repair and replaced the battery. The car died again THE VERY NEXT DAY. At that point, I took it somewhere else. Another shop diagnosed the actual problem — the alternator was bad. I paid them to replace the alternator, and that fixed the problem. The car has been running properly ever since. So to recap: • Pine Belt Honda had my car for about a week • Charged me roughly $400 • First blamed my aftermarket speakers • The car was dead when I went to pick it up • Then blamed the battery • The car died again the very next day • Another shop correctly diagnosed the alternator • I had to pay ANOTHER shop to actually fix the problem • Pine Belt Honda refused to return my call when I contacted them about getting my money back I’m not upset that they couldn’t immediately diagnose a difficult electrical problem. What bothers me is that I paid $400 for a diagnosis that was wrong, followed their recommendation, and was still left with the exact same problem. When I tried to address it with them afterward, they couldn’t even bother to call me back. At this point, it feels like they took my money, gave me an incorrect diagnosis, and then washed their hands of the situation. If you’re having battery or alternator problems, I would seriously recommend getting a second opinion before spending your money here. I personally won’t be bringing my car back to Pine Belt Honda.

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