Enterprise Rent-A-Car

Reviews

• BW

  Byr Wal

  today
  5.0
  My sales associate, Jerica, was exceptionally professional, knowledgeable, and attentive throughout the entire process. She made me feel truly valued as a customer. Because of her outstanding service, Enterprise will absolutely be my first choice for all my future car rental needs.
• QF

  Queen Flowers

  2 days ago
  4.0
  I ran into a problem for the weekend but I appreciate Jerrica helping us out. Nicki along with Kaylon and Deanna has been a big help we appreciate them in our time of need.
• MM

  Melissa Milford

  Sep 17, 2026
  5.0
  Always quick, clean, and friendly
• KC

  Keri Coleman

  Sep 3, 2026
  5.0
  My rental experience at enterprise Hattiesburg West was great! Shout out to Jerrica Echols! Not only was she very friendly, but she went out of her way to make sure that we were happy with what we were renting. We were very pleased! If we ever need another rental car, we will certainly be back to see Jerrica!
• CG

  Contina Graves

  Sep 1, 2026
  4.0
  My experience overall with Enterprise started off bad. I received an email notification from Enterprise asking me to do my Check-in, well I did but it would not accept my credit card nor debit card. So I call the number that was attached to the email the representative checks me in and says everything is good and I'm set for the next day. I arrive at Enterprise at my scheduled time and would you believe they gave my rental away to another person because my check in was not processed. I'm getting ready to go out of town for my Birthday so I am pissed.. The local office stated they called me but of course it came across as SPAM so my phone blocked the call so I never received it. Now I'm doing all I can not to go off because this is a HUGE inconvenience. Here goes Jerrica, calling everyone she can- nothing available. She offers me another vehicle but to me its too small for this trip. I attempt to leave, she offers me a second vehicle and I'm appalled that this is my option. Well at the end of the day, we rented the 2nd option which was a Pacifica Minivan. It was roomy and good on gas. Jerrica is great but Enterprise if you aren't going to ensure the check in on line works, get rid of the process. I had another rental already scheduled for December & stated to Jerrica that if this happens in December its definitely going to be an issue. I personally would never use Enterprise again if this happens to me again. But Jerrica has already looked ahead and assured me that I should not have this issue again on the local side.. Enterprise keeps me as a customer because of Jerrica & her customer service.

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