Jim Trenary Chevrolet of Troy

Reviews

• TW

  Terry Williams

  1 day ago
  1.0
  I do not recommend anyone bringing their vehicle to this Chevy dealer. They are understaffed and that seems to be why they couldn’t find The issue going on with my vehicle. Left my truck up there for four days for diagnostic testing they told me all they could find was I needed new spark plugs and to go from there. The problem I was having was that my check engine light would come on and all my sensors for traction control would randomly come on and of. Didn’t wanna pay an arm and a leg for spark plugs there so took it to Meineke, they changed out my spark plugs and found that there was a cord that was too long and resting on my engine Which was causing my sensor issues because the cord was melted and arcing off the engine. How they didn’t catch it blows my mind. Took Meineke two hours to find what the issue was when Chevy had my truck for four days.
• AK

  Akira Keith

  2 days ago
  5.0
  I was extremely happy about the service I received. The speed of maintenance was quick. My mechanic Jon Conderman explained properly, and in depth the issues with my vehicle when asked. I would 100% use this service again!
• HH

  Hillside

  Aug 18, 2026
  1.0
  Took my car in for warranty work (intake manifolds) and it came out worse than it went in. They left a tool under the hood and shut it, left a huge dent and my hood no longer closes. As soon as i left the lot 5 miles later my tranny return line popped out. (That shit doesn’t happen on its own, they removed it to do said work and didn’t put it back in properly) Therefore causing a fire. And the warranty work itself was shit. What i had done was recall work, these dealerships already hate doing it as is so they didn’t give a shit. I wouldn’t take my car here if it was the last dealership on earth.
• JF

  Jacob Fisher

  Aug 17, 2026
  1.0
  One thing you can trust about this dealerships service. Is the extremely poor attention to detail, lack of proper execution, and incompetence. My wife has been taking her car here since she bought it in 2023. And she allegedly got free oils changes and service with her vehicle purchase. Well, they do such a poor job at basic service they dont even. Other to check the filters. Every single time shes gotten an oil change they happen to forget to check. I can only imagine what else they forget. Which brings me to another issue they happend to "forget". There was hail damage on my wife's car when she went to purchase this pre-owned malibu. The salesman assured her the dents would be fixed.. never even heard back from the salesman, service manager or dealership. Great customer service guys! 👍. Way to take advantage of women who get serviced here. Ill be reaching out to the BBB and the attorney General. This is clearly gross negligence on the dealership, service and the salesperson.
• SK

  Steven Kluesner

  Aug 2, 2026
  5.0
  It was a great experience. I'll be back with both of my vehicles.