Enterprise Rent-A-Car - Closed

Reviews

• CC

  Christian Campagna

  Jun 15, 2026
  1.0
  Customer service blows.
• CM

  christopher monger

  Jun 14, 2026
  5.0
  The check-in process was incredibly fast, the vehicle was spotless, and the return was completely seamless. I especially want to recognize Marcos the Assistance Manager, who was incredibly helpful, polite, and professional throughout the process. ​It’s rare to see this level of customer service these days, and it made my trip much easier. I will definitely be renting from this location again and recommending it to others.
• TO

  Thomas Olton

  Apr 3, 2026
  5.0
  Marcus at the Downtown St. Louis location is the best. These smaller offices are often a bit of a wildcard when it comes to vehicle availability. When I visited recently there were issues with the all the available cars, but Marcus got a car clean and ready to go in no time. His effort was apparent and sincerely appreciated.
• DD

  debbie duncan

  Feb 25, 2026
  1.0
  I arrived for a 9am pickup at 840am. The lady working there was in the back on her phone, came out, called another office, nobody answered, so she said she would try again, bc she said the car had t9 be delivered. When she finally got through to the other office, she told me it would be five to eight minutes. That was at 845. At 930 I checked back in after several times to overhear the other office manager say that I had to understand (things happen, short staffed, busy). No, I don't. And that was rude. Don't pick up a car here; go to the airport location.
• AP

  Adrian Paulus

  Jan 15, 2026
  1.0
  make a reservation at 10 am. they call me and say the car is not ready. then what’s the reservation for?! if you can’t provide then dont take any more reservations! the staff don’t know anything about reservations, they say reservations are from the headquarters, they just there in the store.