Dobbs Tire & Auto Centers

Reviews

• MM

  Michael Meehan

  2 days ago
  5.0
  Always a great experience. I have been going to Dobbs downtown for years. Friendly and fast.
• FA

  Felix Anifowose

  Sep 8, 2026
  1.0
  Worst place to bring your car to compare to other Dobbs locations. I got to the location around 6:47am on Tuesday knowing the open by 7am. Door was open 7am. It took over 15 minutes to get me squared away since one staff did not know the login to the computer while the one staff booking me in can’t add light bulb to my OIL CHANGE as I was there for just quick oil change service (done this several times including twice in this same location). I specifically asked if I can pick up my car around 2:30pm, only for me to get there around 3:15pm and My oil change was not done, neither was my car even moved out of the parking lot. No tangible reasons given or explanation than. My wife already had a horrible experience in a different location but I thought it’s a new location and maybe miscommunication. Ownership should review employees at this location.
• BP

  Bill Paschall

  Sep 2, 2026
  1.0
  Tire replacement was fine. Price fine. Tire sensor replacement did not go well. Staff did not reset the tire pressure warning before I picked up the vehicle. Upon inspection a few days later I learned the new sensor is not connecting to the system. Dobbs has offered to replace but I am out of state and it does not make sense to travel to STL to have the faulty sensor replaced. So buyer beware, make sure the work is complete and done right before picking up your vehicle.
• DW

  DuBB Wire

  Aug 24, 2026
  1.0
  Dobbs just must have decided to screw me. They put a hole in my exhaust pipe while fixing the head gasket saying it's 'just the repair' making my car sound crazy when I picked it up, it took months to run into a street mechanic that heard and identified the problem Instantly. They did my last oil change and did Not put the oil filter on properly and never mentioned that my oil pan had a leak SO there was Oil Everywhere. And 9 times out of ten I'd notice a screw in my tire close the edge - as they call it- beyond repair. I've using them for about ten years and the last three years have been straight Crap. I was driving off the lot with new problems Every Time... Will Not return and will absolutely warn everyone that I can about the damage they have done to my car- consistently done to the small things like Not putting the custom caps back on my tires. Absolute intentional negligence.
• SS

  Sabrina

  Aug 22, 2026
  1.0
  CEO Mr. Derek Basile Store #10 failed miserably today. While I’ve not dealt exclusively with this specific establishment regularly had nothing but favorable interactions up until now.Trusted them to do their job properly and safeguard my car while in their care. Opinion has changed. Inexcusable that my vehicle which was entrusted to Dobbs for service was ransacked while left overnight on lot for service. Car left unlocked by Dobbs staff. Camera footage (viewed internally by Dobbs staff) shows vehicle accessed through unopened door. Allegedly this location has issues (per Dobbs staff) of people wondering around unattended lot overnight searching for unlocked vehicles to access. Dobbs store manager at this location was indifferent when bringing situation to his attention. Zero empathy shown. Why my vehicle was left unlocked is for Dobbs to explain and correct. Why lot is left open and not staffed with security overnight particularly with known issues is for Dobbs to explain and correct. Why Dobbs store manager lacks common courtesy is for Dobbs to correct. On that note must acknowledge both Matt (only spoke to over phone) and Bob (spoke to in person). Both were professional and courteous. Driven By Dobbs states, “strong commitment for service”. DO BETTER Dobbs. Police report filed.

Frequently Asked Questions About Dobbs Tire & Auto Centers