Ackerman Toyota

Reviews

• KY

  Kewania Yarbrough

  Aug 24, 2026
  5.0
  Meghan is an excellent salesperson keep the positive spirit.
• JB

  Jeff Beiermann

  Aug 18, 2026
  5.0
  One of 5 Toyota Dealerships in the country with an A rating for upfront pricing and transparency from @CarEdge. An amazing automotive website and vlog who started as auto brokers for customers. Nice job. I'll be in the market for a new car in a year and I loved the 2 Toyotas I've owned.
• OK

  Omar Karim

  Jul 30, 2026
  1.0
  There's only one reason this place gets such a low rating. Mark Wright from service. If I could give this place negative stars, I would. The worst experience I've ever had with dealer service. He asked for my ID and a copy of the front and back of the title for a diagnosis of my vehicle after learning my race. Mind you I'VE DONE BUSINESS HERE FOR MY COMPANY THE PAST 5 YEARS. He said it would be 135 for a diagnosis. Never called back or anything. Treated me with no respect and as if I didn't matter. Had to call them back numerous times and left voicemails. After threatening to speak with a manager in service, suddenly he calls me back and tells me it'll be 671 for my "extensive diagnosis" of what the actual problem is. Told him no absolutely not and went to pick up my vehicle and he said it would have to be 157. I have audio recordings of every call and how I was terribly mistreated by Mark just in case he says this never happened. EDIT: You being sorry doesn't mean much to me to be completely honest. I don't need a bs apology from a manager to save face
• MB

  Matt Bartholomew

  Jul 28, 2026
  5.0
  My wife and I worked with Tyler Baker on purchasing a new Land Cruiser for her. She was unsure of the exact vehicle she wanted, so Tyler patiently showed us the options. It took us about 6 months to finally decide on a vehicle. The entire time, Tyler was very professional. We never felt rushed or was given any sort of hard sales tactic. We had to order the vehicle and once it arrived, it took 30 minutes to complete the purchase. Super efficient and cannot say enough good things above Ackerman and Tyler. Great experience!
• LC

  Linda Markway, CSJ

  Jul 20, 2026
  2.0
  I was not please with how little my advisor, Dennis, kept me informed about the progress or lack of progress the automotive improvements took. I didn't find out my car was not going to be done in one full day with Dennis using our fleet service Wheels as the excuse. I left the car over the weekend and did not get a call from Dennis on Monday morning to let me know what was up with the car. I had to call him! The same issue came with by noon on Monday I had not heard from him and had to make another call to the Service Department before finding out the car was finished. I don't know when he would have called me but when setting up this appointment, I did tell him I was leaving town on Tuesday and would have like to have had it over the weekend for packing. I just didn't find Dennis very attentive...didn't need a call ever hour but certainly would have liked to have heard from him Friday afternoon, Monday morning and when it was finished on Friday afternoon.