Enterprise Rent-A-Car

Reviews

• HH

  Hillbilly

  2 days ago
  1.0
  They are a joke. Lied to me about having a vehicle for me on 10/13/2026 which was set up on Friday 10/9/2026 got there wasn't a vehicle. Plus argued with me saying I didn't have a reservation which I proved them wrong on that!
• DS

  Darrell Smith

  5 days ago
  5.0
  Outstanding service at the Sunshine location! You cannot go wrong with this crew. They are courteous at all times not matter how hectic things may be in the lobby! They keep a smile on their faces and keep on pushing forward. If you have a problem with anything they are very tentative. Great place to rent from I have a non-profit for kids and find myself in the need for transportation a lot they are always willing to help us out in anyway they can. Best place in town to rent a vehicle from.
• PD

  Pam D.

  Oct 8, 2026
  5.0
  The experience I had with my recent car rental was by far the very easiest, most efficient and swift car pick up and drop off that I have ever encountered. Bridgette was so good to point out several of the Nissan Sentra’s particulars and features, which was very helpful when having to step into and drive a car that I had never been in before. I appreciated her fun humor which made for a nice start to the day. I would definitely recommend this Enterprise location for anyone needing to rent a car.
• CG

  Candi Gogetitgogetter

  Sep 24, 2026
  1.0
  Wasn’t pleased with this location AT ALL. Husband and I booked a reservation 3 weeks ago online for pickup today(9/24). Reservation was booked for 6pm. Called early morning to see if we could pickup sooner. Nice guy on the phone said the earliest we could pickup was 4:30pm. Arrived around 4:45pm. Guy at counter named Eli says “you must’ve talked to someone in the call center because there wasn’t any notes about it”. I said “no, I spoke with someone at the local office”. I chose option #4 which is the local office but wasn’t going to go back n forth with him about it. So he says the earliest would be 5:30pm. I said “whatever, I’ll never rent from this location again”. This guy then says “good you don’t have to, I just cancelled your reservation”. WOW! Apparently our $350 reservation meant NOTHING to them. I’m sure Enterprise isn’t hurting for anyone’s money but if this is how they allow their employees and managers to treat customers, I can’t understand how they’ve managed to become so successful. After reading other reviews, this is typical normal behavior from the dude and quite frankly bad business practices. We’ll definitely be taking our “pennies” elsewhere because we’ll never try another enterprise after this experience. Best of luck to the owner tho…
• SS

  Shane “Sig in a truck” Sorrell

  Sep 24, 2026
  1.0
  My wife and I had a reservation to pick up a car for 4 days. We made the reservation 3 weeks ago. It was ready for pickup at 6pm. As truckers we made it for the latest time because it's hard to know when we'll get in. We ended up getting in the day before and was told we couldn't pick it up until today. No problem, we called today and a nice guy told us we could get it at 4:30. We hopped in a cab and was there around 4:45. A guy named Eli at the desk greeted us and we gave my license saying we talked to someone earlier that said it would be ready early. The guy said nobody told him or put it in the notes that we would have to wait until 5:30 at the earliest. My wife mentioned that she wasn't going to use this location anymore as I was saying it's fine we'll wait. The guy said, you won't have to I just canceled your reservation. I asked why he would do that and he said we were chastising him and that we didn't want to do business with this location anymore. I said we were just dropped off in a cab, what are we supposed to do? He said try Avis down the street knowing full well that everybody is booked for weeks I have never in my life seen such poor customer service. How this dude became a manager of any kind is beyond me. I started reading other reviews and this Eli had a serious problem with being spiteful with customers. At this point I am happy he canceled us as I certainly don't want my money going to any Enterprise if they find this behavior acceptable.

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