Had a great experience on buying my first brand new car from Jim Trenary!!! Bought a 2026 Trax 2rs. My sales person Josiah Ellis was very patient with me, very knowledgeable about everything on the vehicle and showed me everything to help set everything up as well since I’m not very good with these new gadgets they have these days. I highly recommend Jim Trenary and Josiah as well, I’m very pleased
On October 9, 2026 I picked up a new Corvette ground sport from this Chevrolet dealership. It was a very good delivery and my sales person Josiah was very easy to work with and everything was as he had told me it would be. I would recommend this dealership to whoever is looking for a new Chevrolet.
⚠️ VERY DISAPPOINTING EXPERIENCE WITH JIM TRENARY CHEVROLET — THINK TWICE BEFORE YOU BUY OR SERVICE HERE!
My experience with Jim Trenary Chevrolet has been extremely frustrating and disappointing. I purchased a Chevrolet Silverado EV expecting reliable performance and professional service, but instead, I have faced repeated problems, poor communication, and unresolved issues.
🚘 Repeated Repair Problems: My truck has been taken in for service multiple times, yet the same problems keep happening again and again. The service experience has been unacceptable, and I have lost valuable time dealing with recurring issues.
🚨 Vehicle Not Returned: My truck has remained at the dealership, leaving me without my vehicle and disrupting my daily business operations. I have not received a satisfactory resolution to this situation.
⚠️ Loaner Vehicle Mileage Dispute: I am extremely disappointed with the way the dealership has handled the loaner vehicle and mileage issue. The loaner vehicle had unlimited mileage as per contract and initial discussion. Now, I am facing a dispute over additional charges. Customers deserve clear, written terms—not unexpected charges or conflicting explanations.
❌ Poor Communication and Broken Promises: Based on my experience, the communication and service have fallen far below my expectations. I feel that the promises and representations made to me have not been consistent with how the situation is being handled.
My advice to future customers: Carefully review every contract, get all promises in writing, and confirm loaner vehicle mileage limits and fees before signing.
Based on my personal experience, I would not recommend Jim Trenary Chevrolet for vehicle service, and I would strongly encourage buyers to compare other dealerships before making a decision.
Customers deserve honest communication, dependable repairs, transparent agreements, and respectful treatment. I hope the dealership and GMC take responsibility for addressing these concerns and provide a fair resolution.
⭐ Please learn from my experience and protect yourself before signing any agreement and buying vehicle or service from JIM TRENARY.
#JimTrenaryChevrolet #ChevroletSilveradoEV #PoorCustomerService #AutoRepair #CustomerReview #ConsumerAwareness
I had a great experience with Jacob V. at Jim Trenary Chevrolet. He was extremely helpful, knowledgeable, and easy to work with from start to finish. He took the time to answer my questions, never made me feel pressured, and made the entire process smooth and stress-free. You can tell he genuinely cares about helping people and making sure they’re comfortable with their decision. If you’re looking for a vehicle, I definitely recommend asking for Jacob V. He will take good care of you!
AS
Amanda Strong
Sep 24, 2026
The day before yesterday, I inquired about a vehicle that I was interested in on the Jim Trenary Chevrolet website. That same day, I received a text message from a salesman by the name of Weldon letting me know that vehicle had already been sold, and asking what I was looking for in a vehicle. I described the type of vehicle and features that I was looking for, and within 10 minutes Weldon gave me a suggestion for a vehicle that I did not even consider a possibility!
Weldon was amazing to work with through the process and less than 24 hours after I inquired about a vehicle I was driving off of the lot with (what I didn't know at the time) was one of my dream vehicles. He always answered my questions immediately and with respect and enthusiasm, even after hours!
I am so thankful for him, and grateful for his professionalism and help finding a great and reliable vehicle for my family!