Safelite AutoGlass

Reviews

• WW

  williammchugh

  5 days ago
  5.0
  I wished the window would have Ben cleaned. I think he tried. But I cleaned it so I could apply rainx. Still haven’t cleaned the in side for fog x But over all was fast and easy.
• TM

  Tanya Mitchem

  Sep 24, 2026
  1.0
  My experience, I took my car to Safelite, thinking I was gonna get a windshield that works very good for my car, but instead when I drove off, my windshield wipers wasn’t working and The lead vehicle alert would not work, so I called him. They sent a man out and he fixed my windshield wipers but did not fix my lead vehicle alert. He said I had to have on cruise control for it to work and that is not so I use that feature all the time on my car so I went back to your company and they said they recalibrated it when I left it still did not work, so I called him back, talk to Ray, he said for me to take it to Kia and have them look at it, so I did. It cost me $185. for them to tell me it was in their calibration, so I took it back to Safelite, safelite tried to tell me that the feature that wasn’t working on my car was calibrated to the bumper, so I took it back to Kia and Kia said it was not calibrated through the bumper. I even took a letter stating this to Safelite. Safe life told me there’s nothing else they can do I have called and called and talked to numbers of people, asking to speak to the top person, Laura or Robert, but nobody has returned my call to try to get this matter taken care of. I told them just give me my money back and I will go somewhere else to get my windshield fixed. I highly do not recommend safe light to anyone , very poor service no communication, very poor customer service I still do not have my money back for my windshield. I’m getting ready to file a small claims court to see if I can get something done OK
• JH

  Jacob Hall

  Sep 23, 2026
  5.0
  Navigating the website was easy for me, the setting of the appointment and even changing of appointment was seamless. My technician Richard Burnett was the best technician I could have asked for. He communicated the entire way through, answered any questions I had and made it flawless.
• ML

  Michael Lopez

  Sep 21, 2026
  5.0
  As a Californian traveling I had a rock bust my windshield, I called my Insurance company they recommended Safelite. As a disabled Veteran Safelite; Nixa, MO they gave me a Veteran discount as well. Thankyou to all the personnel at Safelite, you all got me back in the road within 4hrs.
• EK

  Emily Kay

  Sep 4, 2026
  1.0
  Extremely disappointed with my experience at this Safelite location in Nixa. I had my windshield replaced here, and after getting my vehicle back, I could hear airflow coming through the windshield while driving. Obviously, after paying to have a windshield professionally replaced, I expected it to be installed correctly the first time. Because of their mistake, I had to take additional time off work, arrange for someone to give me a ride, drive back to Nixa, drop my vehicle off, and then drive all the way back home. When I dropped it off, the woman at the front told me it would be a few hours. By the time I got home, they were already calling me saying it was ready and I needed to turn around and come back. The inconvenience was frustrating enough, but what really made this experience unacceptable was how I was treated when I tried to explain that. Instead of showing even the slightest concern or understanding, the woman at the front acted completely carefree about the situation, laughed while I was speaking, and sarcastically told me to “have a great day.” I wasn’t asking for anything unreasonable. I was frustrated because I had to rearrange my workday and make multiple trips because a service I paid for wasn’t done correctly the first time. Being laughed at and spoken to sarcastically when expressing that frustration was incredibly unprofessional. Mistakes happen. How a business handles those mistakes says a lot about them. I could have overlooked the installation issue had it been handled professionally, but the attitude and disrespect from the front desk completely ruined any chance of that. I would absolutely not recommend this location and will not be returning.