Safelite AutoGlass

Reviews

• DH

  Doug Hayward

  Aug 24, 2026
  5.0
  The technician who changed the Windshield was not only very competent, but wonderfully engaging. He allowed me to wash the whole process and we talked about our travel experiences. He represented the company really well.
• SS

  Sam Sadi

  Aug 23, 2026
  5.0
  Excellent Windshield Replacement I recently had my windshield replaced on my Toyota RAV4 and couldn’t be happier with the service received at Safelite from start to finish, the team was professional, and clearly knew what they were doing. Scheduling was easy, and they walked me through the process and gave me an accurate timeframe. The installation itself was quick and clean — no mess left behind, and the new windshield fits perfectly with no gaps, leaks, or wind noise. The pricing was fair and transparent, with no surprise fees. Overall, a smooth, stress-free experience. I’d definitely recommend Safelite to anyone needing auto glass work and will be going back if I ever need service again.
• LL

  Linda Lee

  Aug 23, 2026
  5.0
  I was so happy with Safelite. They made from setting the appointment to completion so easy. My technician was Giovanni and he was professional, knowledgeable and made sure all my questions were answered before he left. Differently five stars!
• AU

  Andrea Upchurch

  Aug 20, 2026
  1.0
  The technician was polite and did the job he was hired to do but i dealt with 3 different people and got different stories and left me paying a higher price than I was quoted. Also,"nobody is available to assist me" when I disputed and questioned why the price went up.
• AJ

  Ashley Jeralds

  Jul 29, 2026
  2.0
  My original appointment was scheduled for a Friday afternoon at 2:30pm. When I arrived, their AC was out. They had fans going, but it was hot. I had planned to wait. I received no call letting me know their AC was out and if I planned to stay, I might want to try and make other arrangements. After 2.5 hrs I'm told I will have to come back another day because they couldn't recalibrate my car because the 3rd party vender they link to wasn't responding. I come back a week later first thing in the morning and the technician tells me it's a known problem that recalibration often doesn't work in the afternoon because the 3rd party closes before them. Then I get a call that afternoon telling me my payment didn't go through and I need to give them my payment information over the phone. I asked for a text or an email with a secure payment link instead and was told they couldn't do that because the work order was already closed. Since I didn't want to give my payment info to a random technician over the phone, I needed to come back in. When I come in the next day, one person is working the desk and I had to wait 20 mins. Then she proceeds to pull my payment info up in the system and didn't even need my physical card to run the payment! The whole process was a hassle and wasted a lot of my time. I will never go back to the location by Westport no matter how close it is to me. Very disappointing all around.