DJ
Denise Johnson
Jul 2, 2026
This was the third time I have leased a Volvo from Tom Calkins. It was another exceptional experience and I can’t say enough about Tom. He is always welcoming, knowledgeable, and genuinely interested in helping me find the right Volvo. No pressure, just honest guidance, patience, and outstanding customer service. Tom is very patient with me, answers all of my questions, and explains everything so I know how to work all the new features on my car.
If you’re considering a Volvo, I highly recommend asking for Tom at Volvo West County.
I had an outstanding experience working with Brandan at Volvo Cars West County yesterday. He was incredibly patient, knowledgeable, and took the time to explain every detail without ever making me feel rushed or pressured. He answered all of my questions thoroughly and gave honest recommendations that helped me choose the right vehicle for my needs.
The entire buying process was smooth and professional, and I truly appreciated his kindness and attention to detail. If you’re looking for someone who genuinely cares about his customers and provides excellent service, I highly recommend asking for Brandan. Thank you for making this such a great car-buying experience!
GY
Gavin Young
Jun 25, 2026
We had a great experience buying our car at Volvo West County. Scott was incredibly friendly, knowledgeable, and easy to work with throughout the entire process. He took the time to answer all of our questions, made sure we felt comfortable with our decision, and never made us feel pressured. His professionalism and customer service made the car-buying experience smooth and very quick. We highly recommend Scott and the team at Volvo West County to anyone looking for a new vehicle. Thank you for making this such a positive experience!
AB
Annelise Boes
Jun 23, 2026
Excellent service. Great attitudes even on a very busy Monday morning. Excellent communication on diagnoses. Provided easy solutions without any pressure to resolve all issues only what was critical. Pricing was transparent. They even gave me a ride back home while I waited. Luckily, service was done faster than anticipated. Very well organized, clean facility and nice greeting/lounge. This was my first experience servicing my new Volvo, and so happy with my decision. This process was stress free and it made my day. Thank you to the service team!
SG
stephanie green
Jun 12, 2026
I recently purchased a new Volvo SUV from West County Volvo, and I cannot say enough great things about my salesman, Tom Calkins. From the moment I walked into the dealership, Tom made the entire car-buying process smooth, stress-free, and enjoyable.
Tom was knowledgeable, professional, patient, and genuinely interested in helping me find the right vehicle. He took the time to answer all of my questions, explain the features of my new Volvo, and made sure I felt comfortable and confident throughout every step of the purchase.
What truly set Tom apart was the extra effort he put into making the experience special. When it came time to leave in my new Volvo SUV, he went above and beyond by placing a beautiful bow on the vehicle, making the moment feel exciting and memorable. It was a thoughtful touch that made me feel valued as a customer and added to the joy of purchasing my new car.
Tom’s attention to detail, exceptional customer service, and commitment to creating a positive experience are truly outstanding. If you’re looking to purchase a vehicle from West County Volvo, I highly recommend asking for Tom Calkins. He goes the extra mile to make sure his customers are happy, and his dedication to excellence is evident in everything he does.
Thank you, Tom, for making my Volvo purchase such a wonderful experience. I absolutely love my new SUV and appreciate everything you did to make the day so special!