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Bob Sight Ford of Lee's Summit and Kansas City's mission is to simply be the best in every aspect of our business. We accomplish this by providing the most exceptional customer service and experience. We pride ourselves at being one of the best places to work, and also strive to strongly supporting our local community. We are able to accomplish this by empowering our employees. We pride ourselves in our logo "There is a reason people keep coming back for more." We always strive to do the right thing. Our commitment to the truth is unwavering, both in action and in words. We will serve our clients with a genuine humility leaving no doubt our store is customers first!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.