Hafkemeyer Motors

Reviews

• JE

  Jason Eyre

  Feb 9, 2025
  5.0
  I recently started bringing my BMW to Hafkemeyer for service. So far my experience has been wonderful and enjoy the honest and knowledgeable feedback when it comes to service. Highly recommend them for price, quality and service.
• MR

  Mark Roy

  Mar 8, 2024
  5.0
  True professionals. Don’t think twice about it. Call or walk in and they will shoot you straight and not waste time or money or make empty promises. Very satisfied!!
• BK

  Bruce Kay

  May 25, 2023
  5.0
  Always Great service from knowledgeable mechanics.
• MM

  M M

  Dec 21, 2020
  5.0
  Nothing bad to say about them. They did good work at a fair price and had a loaner available. Highly recommend them
• RS

  Ryan Smart

  Jan 29, 2016
  1.0
  They seem to know what they're doing, and that is stealing your money and doubling the price of their goods and services. First of all they charge a 'flat rate' instead of hours serviced for performing work on your vehicle. Meaning on your bill there is no indication of hours worked, their price also doesn't correlate whatsoever to how long it takes to work on your vehicle. My vehicle was in the shop for a maximum time of 5.5 hours. I was charged for 6 hours at $96 an hour labor. The mechanic took at the minimum an hour lunch break, so 4.5 hours of work MAXIMUM time spent. (It was realistically ~3 hours, as another customer was in the waiting area when I dropped my car off, with hers yet to be finished) I've been here twice, giving them the benefit of the doubt the second time. When I attempted to dispute this outrageous bill, I was repeatedly made to feel like I couldn't comprehend the idea of a flat rate charge, as opposed to hours worked. I produced bills from a previous repair shop with the hours worked clearly stated down to the hundredth decimal space (.00) and that is where the wall of denial was promptly put up. He pointed out the cost of oil on my bill, stating that "there's no way he paid that much for this oil!", while the same oil on their bill that day was $.42 more expensive. The only redeeming fact about this place is that they charge what they quote you. I was quoted an outrageous price to essentially do an engine oil change and spark plug replacement, of $1000. I foolishly assumed their labor worked like my previous repair shop, in that if it took less time to do the task, it would cost less. I was wrong, I was told that just because it didn't take the full 6 hours, doesn't mean the price changes, and they rightly should charge the price of a 6 hour job for one that took 3, because they are highly qualified with bmws. It was nonchalantly stated by an employee to me, that he asked the technician to hurry up because I was waiting in the lobby in person as opposed to dropping my car off. Are they working slower on purpose? This baffles me. I cannot recommend this business whatsoever to anyone, Understand that you are being charged More than the highest possible price for the service your vehicle requires, and are fully being taken advantage of. If you are somehow brainwashed into thinking that you Should be paying $1340 to replace your valve gasket cover with $720 of labor, simply because you drive an expensive car, wake up.

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