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Custom Truck One Source - Headquarters in Kansas City, MO
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Custom Truck One Source

4.5
(263 reviews)
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Business Details

7701 Independence Ave, Kansas City, MO
64125, United States
(855) 400-2268
https://www.customtruck.com/locations/kansas-city-kc
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About

Truck DealerEquipment Rental AgencyTruck Rental AgencyTruck Parts SupplierConstruction Equipment SupplierCustom Truck
The Kansas City location is home to Custom Truck One Source World Headquarters, which sits on the historic Armco Steel Plant’s southwest corner. Custom Truck has been working to revitalize this iconic site since its inception in 1996. With over 500 employees and 75+ acres and still growing, the Headquarters includes a brand new 119,035 sq. ft. production facility for manufacturing and houses Custom Truck’s Railroad division. You’ll also find a walk-in retail parts room where we stock thousands of different parts or order you any part you may need. See below for a list of the various buildings within our headquarters to help you navigate our campus.

Location

Custom Truck One Source
7701 Independence Ave, Kansas City, MO
64125, United States

Hours

Monday7:00 AM - 5:30 PM
Tuesday7:00 AM - 5:30 PM
Wednesday7:00 AM - 5:30 PM
Thursday7:00 AM - 5:30 PM
Friday7:00 AM - 5:30 PM
Saturday7:00 AM - 12:00 PM
SundayClosed

Reviews

4.5
263 reviews
5 stars
196
4 stars
33
3 stars
10
2 stars
5
1 star
19
  • DG
    David Goad
    Jun 27, 2026
    5.0
    Great people to work with very friendly!
  • LF
    Lisandro Fernandez
    Jun 23, 2026
    1.0
    This is specifically for the shipping department. The designated are to loads the truck, equipment etc, is on the entry but the guard doesn’t tell us, so we start to load it inside the gate where all the equipments are parked. People start getting mad at me because of this; how do I supposed to know if you don’t have this are clearly signs?. Also on this area there’s more equipments parking and the is two gate, main entrance and employee parking plus the traffic lights exist and entrance; how can I park my 53’ step deck there without blocking any of this entry?. You guys have such big place but not an adequate space for shipping. There’s also a signs that say “do not block gates”. Come man! We deserve a better space that we can load safely and securely without interrupting any body else work.
  • BB
    Banner
    May 30, 2026
    1.0
    They won’t pick up the phone. Every time I call to check and see if they have a part they send me straight to voicemail.
  • BV
    Billy Valdes
    May 5, 2026
    5.0
    Easy to work with.
  • IS
    Ismail Sayed
    Feb 28, 2026
    5.0
    Top notch crane service center.
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Frequently Asked Questions About Custom Truck One Source

What types of services do you offer?

Used equipment sales/rentals New equipment sales/rentals Equipment Remanufacturing Customized Equipment Equipment Installation Capabilities Parts & Services Aftermarket Services Asset Disposal

Help! I need service but it's after hours. What do I do?

We have a 24/7 Call Center manned by our in-house technicians who are able to solve 50% of service questions over the phone. If required, our on-call service technicians can schedule a visit out to where service is needed to ensure downtime is minimal, saving you money. For immediate assistance, contact 833-CT1S-911 (833-281-7911).

Brand Certified Facts from Custom Truck One Source

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Certified July 05, 2026Yext Knowledge Graph
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