Bommarito Honda Superstore

Reviews

• BM

  Bethania Montanez

  1 day ago
  1.0
  Extremely disappointed with my experience at Bommarito Honda. I honestly feel like once they knew they had my business, nothing else mattered except getting the car sold. The communication throughout this process was extremely disappointing. I purchased a 2026 Honda Pilot and traded in my previous vehicle. I already felt like I was settling because this was not even the vehicle payments I originally wanted, but I trusted the dealership and believed they were helping me make the best decision financially. Then, after everything was signed and the sale was completed, I found out that my Missouri sales tax was not included in my financing. Now I am responsible for coming up with a substantial amount of money separately to title and register the vehicle. My biggest problem is the lack of communication and consideration for the customer. Something this financially significant should have been clearly explained BEFORE I signed anything. Instead, I feel like I was given the information after the fact, when I was already committed to the purchase. When I expressed my concerns, I did not feel like anyone genuinely cared about finding a solution. It felt like the goal was to sell me the car, get the paperwork signed, and move on to the next customer. I have bought vehicles from other dealerships, and I have never walked away from a purchase feeling this disappointed and taken advantage of. I settled for a vehicle payment I didn’t even want, trusted the dealership to guide me through the financial side of the transaction, and ended up feeling like I was done dirty at the end. I’m not upset because I don’t want to pay taxes that I legally owe. I’m upset because I should have been clearly informed about a major financial obligation before committing to this purchase. Customers deserve transparency, communication, and someone who actually cares about what they’re agreeing to—not just someone trying to close a deal. If you’re considering buying from this dealership, please learn from my experience: ask VERY specific questions about sales tax, title fees, registration, and exactly what is and isn’t included in your financing. Read every document yourself before signing. Don’t assume someone will explain everything to you. I sincerely hope management takes this seriously, because this experience has completely changed the way I feel about Bommarito Honda.
• MS

  M Smith

  2 days ago
  5.0
  I’m so happy I made the decision to go to this Honda dealership. Rachel Brown went above and beyond for me making sure I chose the right vehicle for myself as well as me being happy with the vehicle I chose. She’s so funny, professional, caring and compassionate. Truth be told, I thought I was with a friend I’ve know for years. I love that she didn’t try to sell me on this and that and that she made sure the payments was where I needed it to be. She’s honest and she will tell you the truth and not try to mislead you. Also she made sure I was satisfied with my trading value. If you want so my wine with morals, values and is passionate about helping people, ask for her. I forgot to add that the other staff were friendly and accommodating as well.
• SS

  Sally Steiner

  5 days ago
  5.0
  Another Great Experience with Bommarito Honda! 🚙💙 We recently had another positive experience with Bommarito Honda, and we couldn’t be more pleased with the service we received! We were on the search for a 2026 Honda Passport TrailSport in the blue color, and I reached out to Neil Smith at Bommarito Honda, since he helped me last year with my car purchase. After doing some research, Neil discovered they had a white Passport with a black interior coming in. He then went the extra mile and found the exact color combination we wanted—a vehicle that was headed to a dealership in North Carolina. Neil was able to work out a dealer swap and get the vehicle coming to Bommarito Honda for us. Talk about going above and beyond! 🙌 The Passport went into production on August 23rd, and just six days later, on August 29th, it was delivered to us! 🚙✨ My husband is extremely pleased with his new Passport, but even more impressive was the customer service we received throughout the process. Neil was responsive, knowledgeable, and willing to put in the extra effort to find exactly what we wanted. Thank you, Neil Smith, for making the search so easy and for going the extra mile to find the perfect vehicle for us! We definitely appreciate your dedication and excellent customer service. Another great experience with Bommarito Honda! ⭐⭐⭐⭐⭐
• JS

  Jai Simha

  Aug 21, 2026
  5.0
  We had a very good experience purchasing our new Honda CR-V EX-L AWD from Bommarito Honda. We were specifically looking for the Urban Gray color, and although they didn’t have the vehicle available at the dealership at the time, they made sure to arrange it and get it delivered to us within about 20 days. Special thanks to Moudy, who helped us throughout the entire process. He worked with us to get a good deal and was always responsive to our questions and updates during the waiting period. He made the whole buying process smooth and kept us informed until the vehicle arrived. Overall, we’re very happy with our new CR-V and appreciate Moudy and the Bommarito Honda team for helping us get exactly the vehicle we wanted. Definitely a good experience!
• JS

  Justin Shipley

  Aug 17, 2026
  1.0
  I do not Recommend go to this dealership for used or even new cars. When I was trying buy a used vehicle from them I waited for 2 hours + for fiance team.They had people going before me when they just came in. When i was waiting The salesman told me they dont buy junk cars and there technician are smart and they do a good job. We do a multi-point vehicle inspection. When i was about to leave a customer stop me and start to talk to me saying they been frustrated because they taking a long time and want to buy a car. I told them i waited 2 hours until i finally saw fiance team. We talked for like 40 mins and they still was waiting after i left. When I was driving on the highway I notice the car i bought vibrating/ shaking and making noise at around 60 to 70 mph. I had another person driving it with me in the car. They said experience the same thing. They said it sounds like something in your drive train. So I took back up there have there technician look at it. The technician said they took the vehicle to 75 and didn't feel vibrating or shaking. They only heard a noise. They think the noise was coming from heat shield by the exhaust. I told them you didn't take the vehicle up to 75 because would felt vibrating/shaking. The technician told me we are honda technician not chevy technician. So I told I will take it to different dealership and see what they say. The technician said ok. We will reimbursement you just make sure you get receipt. I said ok. So I made appointment on the Aug 6 at gmc dealership. They look at it and told me to take the vehicle back where you bought it. Because this vehicle is junk. So I took it back to Bommarito Honda Superstore the same day. Speak to a manager and told him everything. He said ok. We will send a check in mail for your reimbursement. Then signed papers to get me out of the loan. He said bring up the paper work that came in the mail. So brought them up next day. When I brought the paper the next day he said chevy lou fusz was going fix bc it had warranty. Then he said you sure you dont want this vehicle back. I said no because you don't know what else is wrong with this vehicle. Then next day they have that same vehicle back up for sale with same sale info when i bought it. So now they are lying and trying to sell a junk vehicle. When clearly that vehicle hasn't been fix and has damage.So week later I got a check in the mail for $149 when I paid $ 152.73. So clearly I didn't get all the money they promise me. please don't buy from this dealership. Save your self the stress and headaches, go somewhere else.

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