Land Rover St. Louis

Reviews

• JJ

  Jarid Jones

  1 day ago
  5.0
  JB was great to work with again. We originally purchased a Defender from him about a year ago, and after that vehicle was unfortunately totaled, he helped us find the right replacement without making the process feel pressured or rushed. He was responsive, helpful, and took the time to send videos and answer questions while we narrowed down exactly what we wanted. We really appreciated being able to work with someone we already trusted, and the experience the second time around was just as positive. Highly recommend JB if you’re shopping at Land Rover St. Louis.
• KL

  Karen Lemmon

  1 day ago
  5.0
  I purchased a Discovery Sport, and I have had nothing but great service! Everyone is always very friendly and helpful. I highly recommend this dealership if you are looking for a new or used car.
• CR

  Coach Rob

  Oct 2, 2026
  4.0
  They have pretty good customer service. Always have coffee water n snacks for people in waiting room. But man o man everything is waaaayyy to expensive. Makes me wanna trade in.
• SM

  Susan Martucci

  Sep 29, 2026
  5.0
  Best car purchase experience I have ever had, and I have purchased over ten cars in my life. JB, Roberto and Mike made the purchase process easy. They were not high pressure in their sales demeanor. They were concerned more with us getting into the right vehicle, even if that meant it was not a Land Rover. They also did not try to get us into a vehicle they happened to have on their lot. Instead, they located the vehicle we wanted and the options we wanted at a different dealer and transported it in. They went over all the vehicles features with patience. I wound definitely buy here again.
• WK

  walter keen

  Sep 25, 2026
  1.0
  I am writing to express my deep concern and frustration regarding a deceptive warranty sales practice I recently experienced with Michael, your warranty salesman. I was sold an extended warranty for $5,000 under the clear understanding that it would cover my vehicle for five years. However, when I recently required service, I was informed that the warranty had already expired—despite having owned the vehicle for only two years. Upon further investigation, I discovered that the warranty in question only provides coverage for two years, not the five years I was explicitly promised. Had I known the warranty was limited to two years, I would not have purchased it under any circumstances. This appears to be a deliberate tactic designed to mislead customers, and I find it deeply troubling. When I confronted the sales team, I was dismissed with a vague explanation of “miscommunication” and a casual apology. To me, this response is completely unacceptable. I paid $5,000 based on false and misleading information, and I am now left without coverage and without any apparent recourse. This is not a simple misunderstanding—it is a serious breach of trust and raises significant ethical concerns. I am submitting this as a formal complaint and strongly urge you to investigate this matter immediately. I also encourage you to implement safeguards to prevent future customers from being subjected to misleading sales tactics. Michael’s conduct is highly unprofessional and borders on fraudulent. Consumers deserve transparency and honesty, not deception. Please take this complaint seriously. Going forward, I advise other buyers to exercise extreme caution when considering warranty offers from your department. Be aware that legal action is being considered. I expect a prompt and substantive response.