DOBBS TIRE & AUTO CENTERS

Reviews

• PN

  Prabakar Natarajan

  3 days ago
  1.0
  They over charge double the amount compared to competitors. Service is not good and batteries fail within a year of replacement, they don’t cover warranty as promised. Lot of hidden charges
• RM

  Rich Mueller

  6 days ago
  2.0
  I was disappointed in my visit to Dobbs. I dropped my car off at noon on Wednesday for an 8am drop off appointment on Thursday. The man at the desk asked me when I would like to get the car back. I told him it would be great if I could get it before noon on Thursday. He said that would be no problem, and it would ready earlier. I arranged my ride to Dobbs to get there around noon. I called Dobbs at 11am to see if the car was ready. I was told they had just started on it and it would be ready in about an hour. I arrived there at a little after noon. The car was not ready. The man at the desk said I could wait for it to be done. He was not in a friendly mood even after I told him I was getting a ride and expected the car earlier and this was creating problems with my ride. He checked and said it would be ready at 1:15. It was ready then. Bottom line, I was given bad information about when the car would be done. It would have been better to just be honest about when the care world be ready so I could plan my ride to Dobbs.
• TB

  Turon Blevins

  Aug 13, 2026
  5.0
  Anthony has always been a reliable and supportive presence for my family’s vehicles. He consistently provides valuable information and goes above and beyond to accommodate my schedule, even when urgent matters arise before my daughter’s cross-country drive back to college. It’s individuals like Anthony at Dobbs Chesterfield Valley who have become my family’s go-to mechanic.
• SC

  Shujun Chang

  Jul 30, 2026
  2.0
  The experience for an emission check was a sad one. I made the appointment for the 8AM, and checked in slightly ahead of 8AM. I went out of the waiting room and checked. No information from the manager. After an hour or so, I asked the manager the progress. His response was he has no idea. After 30-40 min, I checked with him and told him that I will let my wife pick me up. He reluctantly said to check. It was apparent that it was done long ago. This is a very irresponsible manager.
• DD

  Dallas Derstein

  Jul 16, 2026
  5.0
  ⭐⭐⭐⭐⭐ Above and Beyond! Outstanding Service & a Great Company Culture I cannot say enough good things about the team at Dobbs Tire & Auto Centers in Chesterfield, MO! I had to stop in without an appointment because the skid plate cover under my front end suddenly fell loose and was dragging loudly on the highway. When I walked in, I saw how incredibly busy they were and honestly thought there was no way they’d be able to help me right away. Fortunately, I was completely wrong. The front service writer acknowledged how slammed they were, but instead of turning me away, he went above and beyond. He told me he’d head to the back to see if a mechanic could spare just a few minutes to get me safely back on the highway. He returned shortly with a mechanic named Jonathon Boyer. Jonathon didn't hesitate for a second—he said he’d take care of it right away, and he did exactly that. In less than ten minutes, Jonathon had the skid plate repaired and brought my car right back up to me. That level of genuine, rapid customer service is so incredibly rare nowadays. I truly tip my hat to Dobbs, the service writer, and Jonathon for saving my day. An extra note on why this location is top-notch: It was a brutally hot day, and I felt so bad for the mechanics having to endure that intense heat. While waiting, I noticed that the company had cold Gatorades and even electrolyte popsicles set out to keep their crew hydrated and cool. Seeing how well Dobbs takes care of their team speaks volumes. If I were a mechanic, this is exactly where I would want to work. Thank you again, Chesterfield Dobbs team! You’ve earned a customer for life.