The Tractor Barn Farm and Lawn

Reviews

• GL

  Gregory Lowe

  Jun 4, 2026
  5.0
  I recently had a frustrating experience with a Toro parts order gone wrong... But, I had an outstanding experience with The Tractor Barn in Brookline, MO. After Toro shipped me the wrong mower deck and their customer service put me through days of frustration, I drove 69 miles each way to drop the deck off here — and it was absolutely worth the trip. From the first call with Alex to the moment I arrived, the entire team was friendly, professional, and genuinely understanding of my situation. Alex took the time to review the photos and video I had provided, immediately confirmed the mismatch, and assured me he would stay on Toro until the refund and correction were handled properly. What stood out most was how seriously they took my issue. No runaround, no excuses — just honest, knowledgeable people who care about doing right by their customers. This is what customer service should look like. I’ll gladly do business with The Tractor Barn again and highly recommend them to anyone looking for a dealership that treats you with respect and integrity.
• RC

  Ron Cline

  Apr 23, 2026
  5.0
  Excellent customer service. Took my weed eater in to get a filter and primer bulb replaced and they did it right on the spot for me. No charge for their labor, just the parts. I had my power washer repaired in the past and their service was great. I would recommend this business to anyone who wants a good service.
• WG

  William Gaston

  Mar 20, 2026
  5.0
  Everyone was helpful and made a easy buying experience
• GM

  Garrett Maggard

  Apr 25, 2023
  5.0
  I recently bought a STIHL 291 chainsaw from Tractor Barn, and took it out to my property, it had a manufacturing problem and busted a part on the first cut. I took it back to Tractor barn and Alex had me fixed up and back running that very afternoon. Great customer experience, I will be back!!