St. Louis Chrysler Dodge Jeep Ram

Reviews

• BD

  Britney Davis

  Sep 30, 2026
  5.0
  Great service here at Chrysler! I’m currently in search of a new car, and I had the pleasure of meeting Arthur, one of the salesmen. He was very helpful, knowledgeable, and provided me with great information. I really appreciated his time and assistance. I’ll definitely be back soon!
• TB

  Toi Bond

  Sep 28, 2026
  5.0
  I had a great experience with shaiteria brooks she was very patient with me , respectful , and made the process for me very peaceful.i just recently had brain surgery and she was amazing with taking her time . I really appreciate everything she done for me
• DP

  Dan Plumb

  Sep 25, 2026
  5.0
  I found STL CDJR while searching for a new car online. I was contacted immediately and the staff from initial contact to driving off the lot was great. Renell and Mike were my sales people. They got me into the exact vehicle I wanted at a price that I was happy with. The entire team was friendly and did a great job making my buying experience hassle free. 100% recommend STL CDJR!
• MH

  Mandy Holman

  Sep 25, 2026
  2.0
  The service dept has gone completely down the drain since the new owners took over recently. This has been my dealership for our 2 Wagoneers since 2022. Under the old owners and service managed by Jen, absolutely fantastic. Best service Manager amd reps left under the new ownerz. Foreign call center answering the phone. No one knows what's happening with your vehicle. Service people call complaining to me about how busy they are every time they call. Absolutely ridiculous. I pay to have something done and they don't fix it. Bring it over and over. Let me show up for a service apt only to find they canceled it and were too busy to call me to cancel it. Yes, that actually happened last week. Such a horrible disappointment and they are certain to crash and burn with such horrible customer service and inability to diagnose and repair the vehicle.
• JT

  Jim Taylor

  Sep 19, 2026
  1.0
  I purchased a use Buick Enclave from this dealership. I traveled from out of state, AR, via a one-way rental. After representations were made that the car had nothing wrong with it, I made an appointment to see the car for possible purchase. I had a credit score of 847, preapproved financing & a good down payment. They treated me like I was a teenager with bad credit, no down payment & questionable income (I am 65yo). They also treated me like they had me because I had traveled from out of state. When I decided to purchase the car, they came back requesting an additional down payment and they raised my interest rate by 2 points. They claimed that it was the bank’s decision. The bank denies it stating that it was the dealers doing. In dealing with the staff, I found that they knew less about cars and financing than I did. They consistently lied and misrepresented, assuming I didn’t know what I knew. I reluctantly made the deal. They had me pay all registration fees and sales tax. A couple of weeks later they advised me that they were unable to complete the registration and I would have to do it myself. They sent me the title work without the money to complete the registration. They said I had to register the car and show proof before they would release the funds. This forced me to pay these fees and taxes twice. After completing and showing proof the returned my funds short by approximately $135. I was communicating with the owner of the dealership and he claims the shortage was mailed. It has been 6 weeks +. No check and I have been put on ignore. The entire transaction left me with a negative feeling every time I looked at the car so I paid off the loan and traded in the car. I took a $5K+ loss.