DOBBS TIRE & AUTO CENTERS

Reviews

• MK

  Maureen Kuehner

  2 days ago
  5.0
  I called to make an appointment to have my tire sensor replaced and I was able to get in the next morning. Everything went smooth and I was done in under an hour. Very pleased!
• AM

  Anginette Morgan

  Aug 27, 2026
  4.0
  I never had a bad experience here, when I do go there I can usually get in , but have to wait about 3 hours. But don’t mind because I don’t stay near the place. I only got turned away 3 times since I been going here for some years
• SA

  Scott Adams

  Aug 15, 2026
  1.0
  Don’t bother making an appointment. It’s not honored. I made an appointment this morning and even showed up 90min before appointment and was told they wouldn’t be able to see me until Monday. They didn’t bother calling to let me know they were booked, so instead I have no options for my tire until Monday. I will not getting tires here.
• LC

  Linda Collier

  Aug 12, 2026
  1.0
  The entire experience at the Brentwood location was insulting and dishonest. I was flat out lied to several times. I had my SUV towed there for a flat tire. I was told they could not repair it, but later found out they never properly assessed the tire. They said they did a visual assessment in the parking lot, without putting the vehicle in the service bay. The service tech. then quoted a ridiculous price for a new tire and when I questioned the price it was lowered by almost $200.00. My vehicle sat for 90 minutes without anyone checking the condition of my spare. I had to request it. After over a two hour ordeal, I left with the spare installed at my request. I will never return to this location.
• FL

  Fumi Lola

  Aug 10, 2026
  1.0
  I visited the Dobbs location at the Promenade today to ask a question about my power steering, but the customer service was extremely disappointing. The receptionist, Matt, was polite during the initial greeting but quickly became rude and condescending. When I explained that my steering wheel had locked up after a recent oil change, he gave a snarky response, saying, 'Well, of course the steering wheel is going to tighten up after.' I tried to clarify that it was so stiff I couldn't even make turns, but he continued to interrupt with dismissive comments. I had already noticed him being rude to the customer ahead of me, but I tried to give him the benefit of the doubt. Ultimately, his attitude made me completely uncomfortable leaving my car in their care. I took my business elsewhere and will not be returning to this location.