Safelite AutoGlass

Reviews

• JG

  jason gordon

  Jan 25, 2026
  5.0
  Well it didn't start out to well but the girl who installed my windshield was great they were running behind so I had to wait but she got it in and did a perfect job great place great service.
• EE

  Eric

  Nov 21, 2025
  1.0
  Don't ever go to this location. They came to my residence (watkins) just to tell me I needed to drive an hour to their shop because they dont update their tablets before they come out. After driving an hour and waiting 2-3 more hours they tell me they stripped the wiper arm studs and that I need to replace those now. Ive waited a week for a call back just to be met with silence from this worthless shop even after corporate tells them to contact me.
• TN

  Travis Nielsen

  Nov 10, 2025
  1.0
  This is a longer post from me....but worth the read from a personal experience. Save yourself a headache! Speaking from experience. Never and I mean never use Safelite. The manager in the area Sheldon Miks is always a terrible manager with terrible customer skills.The company itself is disorganized, does not care about customers or customer service. This is my 3rd time trying to get one windshield fixed properly. The first time just to get it installed I was there 6 hours waiting, 3 of those hours were waiting for the car to get pulled in, 3 hours after my appointment time.They put a windshield in and there was a defect in it where the windshield was distorted, it then chipped a piece off in the distortion part. Tried reaching out to Safelite and they refused all my concerns. Amber then was driving down the road in the cities traffic, in the pouring rain and her wipers got crossed together. She couldnt see and barely made it to the side of the road. She had to get out and physically pull them apart, the reason they crossed was because the tech who put the windshield in, did not tighten up the wipers. It has been a month from hell!! The only way to fix the situation was to go through insurance and get another windshield (by the way I had to complain to get factory glass put back in, which is weird since you normally want your vehicle back exactly the way you left it) and then they screwed up the paperwork. I have $0 deductible they said I owed them $250 because they entered everything wrong snd had to wait another 2 hours for them to fix the paperwork problem before they could even look at my windshield!! I am beyond frustrated and am telling everyone I know. Don't believe the commercials, I want you to know firsthand how Safelite really treats their customers.
• JJ

  jessetre87

  Oct 31, 2025
  1.0
  This place is absolutely an atrocious place to do business. Don’t walk away run
• MB

  michelle brettin

  Oct 22, 2025
  5.0
  I had Anthony for service today. Showed up as promised and did a great job. I elected not to share my email at the time of booking so I didn't get the post service review but he gets a 10 from me! Thank you!