Dean has been great to work with each time I’ve needed to.
JO
Joe Oprosko
Jun 10, 2026
5.0
They did a great job on a new hood for my 1971 Mustang. Faded the color perfectly into the 55 year old paint on the fenders. And the hood lines up perfectly. Clarence doe phenomenal work. Dropping off another car for some front end painting tomorrow!! Highly recommend HEI Collision.
JC
J Carlson
Apr 10, 2026
5.0
I have brought my truck into HEI twice, first when the wind knocked over a pole and destroyed the aluminum hood on my parked Ram truck. Second, when I backed into a tree. The craftsmanship and paint match, perfect both times. I was worried because my paint is metallic black, I wanted it to match even in bright sun. I couldn't be more pleased with the results. Excellent work, ready when promised.
DG
David Groschen
Jun 9, 2023
5.0
Very professional, excellent customer service, highly recommend. 👏
CB
Corinne Bramer
Jul 30, 2022
1.0
I brought my car to HEI to be fixed after a deer hit. They fixed my car before an estimate was even sent to the insurance company. I reached out to HEI multiple times (I left voicemails) with no return phone calls. Communication is key in my opinion and it would’ve been nice to have updates on the progress. I only found out the car was finished by calling (yet again). One minute I was told it was over the threshold to be totaled (after it was already fixed) and then I hear it wasn’t. Having new employees isn’t an excuse in my book. I don’t appreciate the inconsistency in communication with me as well as my insurance provider.
I’m not one to leave reviews normally but I felt this needed to be shared.
Frequently Asked Questions About HEI Collision Center
What types of vehicles do you service?
At HEI Collision Center, we service a variety of vehicles, including cars, trucks, SUVs, and vans. Our expert technicians are trained to handle both domestic and foreign models, offering top-quality repairs for customers in Waconia and the surrounding areas.
Do you offer free estimates?
Yes, we provide free estimates for all repair services. Our team will thoroughly assess your vehicle’s damage and give you a clear, detailed estimate of the repairs needed and the associated costs.
How long will my repair take?
Repair times depend on the extent of the damage and the specific work required. After evaluating your vehicle, we’ll provide an estimated completion timeline. We prioritize efficiency while ensuring every repair meets our high standards of quality.
Do you work with insurance companies?
Absolutely! We work with all major insurance providers. Our team is experienced in managing insurance claims and will coordinate directly with your insurer to make the repair process as seamless as possible for you.
Are your repairs guaranteed?
Yes, we guarantee our work. Every repair performed at HEI Collision Center comes with a warranty. We’ll discuss the specific warranty terms with you once your repairs are complete, giving you confidence in our craftsmanship.
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