SIXT Rent a Car Minneapolis Int Airport - Terminal 2

Reviews

• BT

  Brian Turk

  Jul 27, 2026
  1.0
  ZERO STARS. Sixt is trying to make me pay for damage caused by someone who had rented the car before me. The bumper of the rental car was already damaged when I picked it up. The damage was noted in the rental agreement that I signed. Sixt is saying that I owe them almost $1900 for this damage to the bumper. Sixt knew that the damage was preexisting because it was noted on the rental agreement. I will never rent from them again, and I will make sure to let my friends and family know about their dishonest and unethical business practices.
• JM

  Je Mu

  Jul 27, 2026
  1.0
  Beware, it says they open at 6:00am - lies
• PD

  Phuc Duong

  Jul 3, 2026
  1.0
  If the posted opening hour is 6am, the staff needs to there at 6am or change the business hours accordingly! Also, make no sense to have 3 dudes hanging out at Terminal 1 while none at Terminal 2. Poor staffing
• FL

  Fernanda Lira

  Jun 22, 2026
  1.0
  Arrived last night, no one here. Came back this morning… still no one here. Call center tries to contact the branch but as you guessed it, there’s no one there to answer. If you want to rent a car and not be able to pick it up this is your spot
• BN

  Bryan N

  Jun 9, 2026
  1.0
  I used the digital check-in hoping to make pickup quick and easy, but it ended up being anything but. After prepaying through Expedia and completing the check-in process before arrival, I expected to pick up my reserved vehicle and be on my way. Instead, I spent more than two hours waiting because there was no one at the counter. During that time, I made multiple calls to both Sixt customer service and Expedia trying to figure out what was happening. To make matters more confusing, I received a notification about a $127.55 charge while providing a credit card for the required deposit, despite having already prepaid for the rental. When someone finally showed up, I was given an SUV instead of the vehicle I had specifically reserved. I wasn't interested in an upgrade-I simply wanted the car I booked. The employee also mentioned that a manager might send me a voucher for a future rental, but given the overall experience and lack of follow-through, I'm not expecting to see it. The most remarkable thing about this location was how effectively it drove customers away. While I was waiting, several people arrived, found the counter unattended, and left. Based on other reviews, I suspect this review will receive a courteous corporate response about improving customer service. If so, I hope that plan reaches its destination more reliably than my reservation experience did. Unfortunately, I cannot recommend this location.

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