National Car Rental

Reviews

• GD

  G Dunlap

  3 days ago
  4.0
  Always pick National when I come in for work trips, 7 out of 10 times the car selection is well stocked and easy to pick from, car selection was thin this last time, but Georgia made up for it with awesome service on return, Logan made up for the lack of car selection by being adorable and awesome! Will continue to be a loyal renter from this location for future trips :)
• KC

  Kristina Castro

  4 days ago
  1.0
  Scam place. Customer service is horrible. I booked the car as a prepaid package with the flight. Everything was paid for weeks before. I was traveling with my kids and when I got to the counter to get my car they told me there was an additional amount of over $100 to get the car. They couldn’t tell me why and I told them I had prepaid with a package and they said I couldn’t get the car u less I paid that amount and I wouldn’t get a refund if I cancelled. Such a scam. Don’t use National car rental!!
• DB

  Donald Bott

  Oct 7, 2026
  5.0
  A great, boring experience: exactly what a car rental should be. Had a 4-day Premium Vehicle rental from National at Minneapolis Airport, and we were completely satisfied. While social media is filled with complaints of car-rental companies using AI-driven scanners to hound customers over damage (looking at you, Hertz. . .), the National experience was smooth & stress-free on both pick-up and return.
• RS

  Richard Sullivan

  Oct 5, 2026
  5.0
  We picked up our National Car Rental (Honda CR-V) in Minneapolis, MN and dropped it off in Bozeman, MT. We could not have had a better experience at each end of the transaction nor could we have asked for a better car to travel in... overall, we were 24 miles short of 5,000 miles when all was done. We visited the Field of Dreams facility, Custer State Park, Mount Rushmore, Crazy Horse Monument, Roosevelt National Park, the Badlands, and Yellowstone National Park.... the car was exceptional and the service from National's staff could not have been better...
• JS

  Jeff Svare

  Oct 5, 2026
  5.0
  A huge thank you to Dan and his team for really going above and beyond when I rented a car on Sunday, 13 September. I had selected a car and loaded my bags, but when I got into the driver's seat it just didn't work for me. So I got out of the car and tried another one, this time checking the driver's seat first. This Toyota Rav was fine, so I loaded my bags and headed for the exit. That's when I noticed my wallet had fallen out of my pocket. I check the car and couldn't find it. I looked back at where the first car was, but it was gone. Dan came over to help me out, I told him what the other car was and they checked their cameras to find out where it went. They identified it had been rented, contacted the driver and within an hour I had my wallet back. So really, really big thanks to Dan and the two others (whose names I forget, but they were a man and a woman) for being highly professional, effective, and focused on helping out a traveler in distress! I'm going to keep renting from National and will continue to tell others how exceptions the service is!