Enterprise Rent-A-Car

Reviews

• AJ

  Andrew Joseph

  5 days ago
  1.0
  The worst place to rent a car. I rented the car at a different location and turned it in here. The guy at the Delavan, wisconsin location was so non-chalant. He said here you go and I tried to take photos and he was like ohh don't worry, you're good to go. There was nothing noticable to someone not inspecting it with a magnifying glass. Also, the first location didn't give me back my credit card so it was left at the location. The manager was the one who did my check in. Oddddddd..... I have been traveling a lot during my vacation, so if you keep the card and you don't hand me back a "reciept" when asked printed or emailed? I say email you should intently make sure I dont forget my credit card you kept right beside your hand. I didn't think to have to ask for my credit card back, my fault I guess. Then I get to this location here at Duluth airport and the guy found these TINY little pinhole dents and put in a loss damage claim and said it was from hail. The only hail was from the day before I rented the vehicle. I even showed him the video, I made, of the hard to see dent on the passenger side and he still put in a separate loss damage. Since, I told him I have the insurance, which is outrageously priced and I believe they did this on purpose so they can make the insurance go up at the locations and use the insurance to cover something they knew of but got me to rent to car and said, "go ahead, here you go". (we are cool/friends) Next time, walk around the car and look for everything and trust no one. These people are trying to get anyone, I can only imagine if I didn't get the insurance. Makes you never want to rent a car again. What a terrible way to make someone feel like renting from enterprise was a mistake. It was my first time, one time, LAST TIME.
• JO

  Jake Olson

  Jul 23, 2026
  5.0
  Got in on a late flight after a long travel day. Sam was super friendly and helpful! Great service as always from National/Enterprise.
• LS

  Lee Strickler

  Jul 21, 2026
  5.0
  Always have, Always will use Enterprise. Over 20 years now.
• MM

  Maureen McCarthy

  Jul 21, 2026
  5.0
  Sam at Enterprise made our day. Very friendly and helpful after a difficult travel experience.
• MB

  Mitchell Barton

  Jul 9, 2026
  5.0
  Really kind workers helped with a tough missed flight situation.. John from central entrance was here at the airport and really, really saved my schedule

Frequently Asked Questions About Enterprise Rent-A-Car