Zips Car Wash

Reviews

• ST

  Susan Tieden

  May 1, 2026
  1.0
  I would give it less stars if it was possible! Paid over $30 for all the works. Left and realized that the dirty smiley face my kids had put on the back windshield was still there, not touched at all! Contacted customer service and was told no to a refund, but I could have points. Worthless I will never be going there again. Save your money people and avoid this place!!!!
• AI

  Abdiaziz Ibrahim

  Apr 23, 2026
  1.0
  Rain can clean your car better than they can save your money. I suggest go to the holiday gas station one cheaper and better quality
• PJ

  Penny Johnson

  Feb 13, 2026
  4.0
  Very quick, reasonable pricing, clean truck! We will go back!
• JK

  Jay Kleingartner

  Dec 13, 2025
  1.0
  Your DL attendant is a grumpy jerk.
• LC

  Lynn C

  Dec 8, 2025
  1.0
  DO. NOT. GO. HERE. If I could give zero stars, I would. Long story short, my car was fine (parked for weeks with no leaks, driven to car wash with no issues or funny noises or performance concerns) till I took it to this car wash, and at the car wash something in the auto wash cycle damaged something on the underside of my car and I didn't catch it immediately (understandable, cuz it's a slow leak from some damaged line, and I kept my car parked in the garage for 3 weeks after the car wash and only upon moving the car did I find a huge oily puddle where none had been prior.) When I briefly moved my car out of the garage, discovered the huge oily puddle, and then put my car back in the garage with the front facing the opposite direction, a new oily puddle started accumulating in the new position. I knew it was a stretch to submit a claim but it hadn't yet been 30 days so I figured I could try; attempted to submit a claim on the website but a representative replied to my claim inquiry and told me I had to go in person to submit an incident report. So I went in person, and the incredibly unhelpful, combative, rude attendant (I'm talking about his word choice and refusal to even let me look at the claim form, I'm not talking about his volume as I understand he has hearing loss) wouldn't let me even try submitting a claim. He claimed company policy yet showed me nothing in writing. He gave me a business card and said I could call corporate and they would also tell me the same. I knew submitting a claim so long after the damage was done was a long shot, but I at least thought I'd be allowed to TRY and be given a blank form that I could submit. Somehow, Zips managed to dive waaaaay lower than my already low expectations. Bravo. (/s) I have no more capacity to deal with Zips' BS and will just be paying whatever amount the repair shop is going to cost me now. I hope that Zips gets all the business they deserve, which is precisely none whatsoever.

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